Open To Work
Zach Elkhander
Summary
Dependable and experienced administrative professional with a strong background in real estate operations, client service, sales and team leadership. Skilled in managing high volume communications, coordinating logistics for large scale events, and leading staff in fast paced environments. Known for professionalism, adaptability, and attention to detail.
Overview
7
7
years of professional experience
Work History
Agent Success Coordinator
Genstone Realty
01.2025 - 10.2025
- Front line experience managing client phone inquiries, scheduled meetings, and supported real estate transactions.
- Managed cold calls and lead vetting for agents within brokerage.
- Processed documentation and ensured smooth closing processes.
- Oversaw company advertising campaigns and social media engagement.
- Assisted with the onboarding process for new agents.
- Facilitated property showings and client consultations to enhance customer engagement and satisfaction.
- Developed and maintained comprehensive market analysis reports to inform pricing strategies and investment opportunities.
- Mentored junior agents on sales techniques and market trends, promoting professional development within the team.
- Coordinated with mortgage lenders, inspectors, and contractors to streamline transaction processes for clients.
- Ensured that all required documentation is properly processed.
- Developed websites for offices and agents utilizing the BoldTrail platform.
- Trained agents on use of companies CRM's.
- Utilized CRM's and lead generation tools to help distribute leads to agents within brokerage.
- (Contract expired after 10 months)
Office Administrator
Metrobrokers Florida
01.2019 - 01.2024
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated scheduling for executive meetings, optimizing time management for leadership team.
- Streamlined communication processes between departments, enhancing collaboration and information flow.
- Developed and maintained filing systems, improving document retrieval efficiency and organization.
- Trained new staff on office protocols and software systems, fostering a knowledgeable workforce.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
Field Staff & Team Lead
Hello FL / Mears Destination Management
01.2019 - 01.2023
- Coordinated transportation for events including conferences, weddings, sports tournaments, and guided tours.
- Promoted to Team Lead; supervised 15+ ground staff and 30+ motorcoach drivers.
- Managed operations at Orlando International Airport, Disney, Universal, and for high-profile private clients.
- Selected for specialized VIP transport assignments based on performance.
Education
Associate of Arts - Biomedical Sciences
VALENCIA COLLEGE
Orlando, 05.2026
Skills
- Excellent Communication Skills
- Quickly Learn Tasks and Execute
- Excellent Work Ethic
- Passionate Seller
- Independent
- Problem-solving skills
- Positive attitude
- Customer service and care
- Relationship building
- Organizational skills
- Goal-oriented mindset
- Clear communication
- Customer complaint resolution
- Documenting information
- Customer needs determination
- Ensuring customer satisfaction
- Task Oriented
- Good At Multitasking
- Strong Analytical Skills
- High Level Interpersonal Skills
- Office Administration
- Event & Transportation Logistics
- Staff Training & Supervision
- Customer Service
- Social Media Management
- Strong Sales Experience
- High Proficiency in PC/Technology
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Agent Success Coordinator
Genstone Realty
01.2025 - 10.2025
Office Administrator
Metrobrokers Florida
01.2019 - 01.2024
Field Staff & Team Lead
Hello FL / Mears Destination Management
01.2019 - 01.2023
Associate of Arts - Biomedical Sciences
VALENCIA COLLEGE