ABHISHEK RAJ SINGH

•Successfully originated mortgage loans for over 100 clients Mortgage Loan Officer and completed those applications with underwriting process from start to finish.

•Developed and maintained relationships with real estate brokers, builders, and other referral sources to ensure a steady stream of loan applications.

•Utilized mortgage origination software to ensure accuracy and compliance with all state and federal guidelines.

•Facilitated meetings and discussions between clients, sales and delivery teams.
•Increased referral business by actively networking within the community and participating in local events representing the bank.
•Monitored, followed-up and escalated cases to meet customer response commitments.
•Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.

• Managed and nurtured client relationships to ensure high levels of customer satisfaction and retention.
• Acted as a liaison between clients and internal teams to ensure efficient issue resolution.
• Worked closely with sales and marketing teams to understand customer needs and provide tailored solutions.
• Gained valuable communication, conflict resolution, and negotiation skills, key to building positive employee-employer relations in HR roles.
• Developed a keen understanding of client needs, which parallels employee engagement and retention strategies in HR.