Adonai Enyiema

Senior Network Operations Specialist

US Army

10.2023 - Current

Reduced system downtime by 25% by implementing a comprehensive network monitoring solution, enabling faster response to outages across critical systems
Developed and executed a change management plan for network devices across company, battalion, and brigade levels, ensuring standardized, low-risk implementations across 10 user facing network nodal systems
Deployed configuration management systems to maintain optimal equipment performance and reduce manual errors in network operations across 10 user facing network nodal systems
Strengthened network security by implementing and maintaining a password management system across all networking devices across 10 user facing network nodal systems
Led and monitored routine updates to network infrastructure and communication links, enhancing overall system stability and security across 18 tactical networking systems
Supported and optimized switching infrastructure, including reviewing and updating configurations to improve throughput and reduce latency by 40%
Configured and maintained over 35 tactical encryption devices, ensuring secure and compliant network communications in mission-critical environments
Designed and deployed numerous redundant network nodes, providing fault tolerance and minimizing disruption during hardware failures
Contributed to disaster recovery efforts by developing contingency plans designed to minimize service disruptions in the event of an emergency situation
Delivered VOIP and data services using diverse transmission systems, including SATCOM, cellular, and Wi-Fi, for resilient and flexible communication capabilities for over 300 users
Maintained and supported Cisco Call Manager and REDCOM VOIP systems, ensuring high availability and call quality across tactical operations
Provided in-person and remote Tier 1/2 support for issues related to LAN/WAN, VOIP, and bandwidth optimization across 6 international sites, resolving connectivity issues efficiently
Developed comprehensive documentation of network systems and procedures to facilitate knowledge sharing among team members
Mentored junior network engineers and conducted structured training sessions to deepen their understanding of enterprise and tactical network infrastructure
Strengthened collaboration among team members by implementing efficient project management practices that fostered transparency and accountability