Akemi Johnson
Summary
I’m an effective communicator who genuinely enjoys building positive customer relationships. I’m adaptable and take pride in resolving conflicts calmly while creating better experiences for customers through good communication and thoughtful discretion.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Spiller Park Coffee
Atlanta, GA
11.2024 - Current
- Coordinated employee activities to optimize daily operations and sustain high productivity.
- Prepared surplus goods to enhance reliability and consistently exceed guest expectations.
- Enhanced store reviews to attract new clients and expand customer base.
- Built long-term customer loyalty by consistently exceeding expectations and ensuring complete satisfaction.
Assistant Manager
Ding Tea
Atlanta, GA
03.2022 - 11.2024
- Maximized sales performance by multitasking effectively under high-pressure conditions.
- Maintained store readiness and customer satisfaction by tracking and replenishing inventory daily.
- Increased outreach by managing and engaging audiences across social media platforms.
Barista
Starbucks
Atlanta, GA
02.2021 - 03.2023
- Built meaningful, lasting customer connections, enhancing overall customer satisfaction.
- Resolved conflicts through clear, effective communication, fostering positive customer relationships.
- Exceeded expectations by working efficiently, contributing to a high-performing team environment.
Education
Some College (No Degree) - Marketing
Georgia State University
Atlanta, GASkills
- Team leadership
- Time Management & Organization
- Problem-solving
- Adaptability
- Written & Verbal Communication
- Interpersonal Abilities
- Discretion & Confidentiality
Websites
Timeline
Assistant Manager
Spiller Park Coffee
11.2024 - Current
Assistant Manager
Ding Tea
03.2022 - 11.2024
Barista
Starbucks
02.2021 - 03.2023
Some College (No Degree) - Marketing
Georgia State University