Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alan Guaman

Lake Grove

Summary

Adaptable Customer Service and Administrative Support Professional with a versatile background. Delivered exceptional guest experiences and efficient operations through strong communication and problem-solving skills. Committed to fostering a positive team environment and enhancing organizational success.

Overview

7
7
years of professional experience

Work History

Catering Server

Exquisite Staffing
NY, NY
05.2022 - 04.2026
  • Server for high end catering events.
  • Demonstrated exceptional customer service skills by providing a satisfying dining experience to guests.
  • Effectively communicated with customers to understand their needs
  • Communicated with colleagues and supervisors to ensure efficient event operations.
  • Assisted team members during high-volume service periods to maintain guest satisfaction

Administrative Assistant

Atlas Search
NY, NY
08.2023 - 06.2024
  • Supported the intake and registration process for newly arrived migrant families at the Row Hotel.
  • Maintained accurate resident records and assisted with administrative documentation and data entry.
  • Coordinated communication between residents, staff, and service providers to ensure efficient operations.
  • Assisted with inventory management, resource distribution, and daily facility operations.
  • Demonstrated strong organizational and multitasking skills in a high-volume, fast-paced environment.

Volunteer

New Franklin Center for Rehabilitation and Nursing
Queens, NY
09.2019 - 06.2020
  • Delivered compassionate, personalized care to elderly residents, enhancing their comfort and well-being.
  • Engaged with residents, actively listening to their needs, providing emotional support and companionship that strengthened relationships.
  • Addressed residents' concerns with problem-solving skills, ensuring respectful and empathetic solutions that improved their experience.

Education

Bachelor of Science - Biology

Stony Brook University
Stony Brook, New York
12-2026

Skills

  • Event coordination
  • Customer Service
  • Administrative Support
  • Bilingual (English/Spanish)
  • Team Collaboration
  • Organization
  • Time Management
  • Problem Solving
  • Communication

Languages

English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2

Timeline

Administrative Assistant

Atlas Search
08.2023 - 06.2024

Catering Server

Exquisite Staffing
05.2022 - 04.2026

Volunteer

New Franklin Center for Rehabilitation and Nursing
09.2019 - 06.2020

Bachelor of Science - Biology

Stony Brook University
Alan Guaman