Alexandre Gonçalves
Cacoal,Rondônia
Summary
- I have experience in sales, negotiation, and customer service
- I have emotional intelligence to deal with people
- I enjoy learning and always strive to be my best version to contribute to the growth of the company and team!
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Salesperson
Self-employed
Cacoal, Rondônia
2024.03 - Current
- Recognised client needs through active listening, provided tailored solutions accordingly.
- Demonstrated products effectively to generate interest among potential buyers.
- Provided comprehensive product knowledge to facilitate informed customer decisions.
- Utilised persuasive communication skills for successful deal closures.
Salesperson
Top Bike Cacoal
Cacoal, Rondônia
2023.01 - 2024.02
- Provide customer service, sales (in-store and online)
- Maintain a good relationship with the customer and use techniques such as NLP
- Product assembly
Technician responsible for GAL/Notifica
Municipal City Hall of Alta Floresta D'Oeste
Alta Floresta D'Oeste, Rondônia
2021.10 - 2022.12
- Send examination request to LACEN/PVH
- Enter COVID test notifications into the system
Salesperson
Chilli Beans
Cacoal, Rondônia
2020.12 - 2021.05
- Streamlined the sales process for enhanced efficiency and productivity.
- Implemented up-selling techniques, boosted revenue growth.
- Maintained detailed records of all customer interactions in CRM system, facilitated smooth operations and improved customer management.
- Managed clients' accounts to ensure satisfaction and repeat business.
Salesperson
Self-employed
Cacoal, Rondônia
2020.05 - 2020.11
- Recognised client needs through active listening, provided tailored solutions accordingly.
- Demonstrated products effectively to generate interest among potential buyers.
- Provided comprehensive product knowledge to facilitate informed customer decisions.
- Utilised persuasive communication skills for successful deal closures.
Salesperson
Chick Watchmaking
Cacoal, Rondônia
2019.11 - 2020.04
- Watch and glasses maintenance
- Used persuasive communication skills to successfully close sales.
- Demonstrated products effectively to generate interest among potential buyers.
Administrative Assistant
Cacoal Higher Education Unit
Cacoal, Rondônia
2019.04 - 2019.09
- Checking invoices, payment bills, and receipts, contributing to better organization of the financial department.
- Locating, controlling, and filing documents, ensuring greater agility in the company's processes.
- Handling phone and email communications, with an emphasis on proper and polite language, aiming to create a more positive environment.
Logistics Assistant
Oliveira Agricultural Implements
Alta Floresta D'Oeste, Rondônia
2017.02 - 2018.10
- Responsible for the irrigation department.
- Receiving, checking, and distributing goods.
Auxiliary of General Services
Popular Pharmacy
Alta Floresta D'Oeste, RO, Rondônia
2014.04 - 2015.07
- Responsible for organizing products and medications, cleaning the shelves.
- Organizing credit notes and collection.
- Operating computers, barcode scanners, and credit card machines, ensuring effectiveness and speed in processing transactions.
- Assisting the team with various tasks as needed, ensuring agility and efficiency.
- Salesperson
Education
Enfermagem - Saúde
Uninassau
Cacoal, Rondônia 2019.01 - 2024.12
Skills
- Proficiency in sales techniques and customer service
- Good interpersonal relationships and communication with teams and clients
- Knowledge of NLP techniques for effective communication
- Good image and personal presentation
- Organizational and leadership skills
- Focus and motivation to achieve sales goals
Certification
- Certification in Entrepreneurship
- Certificate in Logistics
- Sales Courses
- Emotional Intelligence Courses
- Personal Development Course
- Finance Course
Timeline
Salesperson
Self-employed
2024.03 - Current
Salesperson
Top Bike Cacoal
2023.01 - 2024.02
Technician responsible for GAL/Notifica
Municipal City Hall of Alta Floresta D'Oeste
2021.10 - 2022.12
Salesperson
Chilli Beans
2020.12 - 2021.05
Salesperson
Self-employed
2020.05 - 2020.11
Salesperson
Chick Watchmaking
2019.11 - 2020.04
Administrative Assistant
Cacoal Higher Education Unit
2019.04 - 2019.09
Enfermagem - Saúde
Uninassau
2019.01 - 2024.12
Logistics Assistant
Oliveira Agricultural Implements
2017.02 - 2018.10
Auxiliary of General Services
Popular Pharmacy
2014.04 - 2015.07