Alexandre Gonçalves
Cacoal,Rondônia
Summary
- I have experience in sales, negotiation, and customer service
- I have emotional intelligence to deal with people
- I enjoy learning and always strive to be my best version to contribute to the growth of the company and team!
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Salesperson
Self-employed
Cacoal, Rondônia
03.2024 - Current
- Recognised client needs through active listening, provided tailored solutions accordingly.
- Demonstrated products effectively to generate interest among potential buyers.
- Provided comprehensive product knowledge to facilitate informed customer decisions.
- Utilised persuasive communication skills for successful deal closures.
Salesperson
Top Bike Cacoal
Cacoal, Rondônia
01.2023 - 02.2024
- Provide customer service, sales (in-store and online)
- Maintain a good relationship with the customer and use techniques such as NLP
- Product assembly
Technician responsible for GAL/Notifica
Municipal City Hall of Alta Floresta D'Oeste
Alta Floresta D'Oeste, Rondônia
10.2021 - 12.2022
- Send examination request to LACEN/PVH
- Enter COVID test notifications into the system
Salesperson
Chilli Beans
Cacoal, Rondônia
12.2020 - 05.2021
- Streamlined the sales process for enhanced efficiency and productivity.
- Implemented up-selling techniques, boosted revenue growth.
- Maintained detailed records of all customer interactions in CRM system, facilitated smooth operations and improved customer management.
- Managed clients' accounts to ensure satisfaction and repeat business.
Salesperson
Self-employed
Cacoal, Rondônia
05.2020 - 11.2020
- Recognised client needs through active listening, provided tailored solutions accordingly.
- Demonstrated products effectively to generate interest among potential buyers.
- Provided comprehensive product knowledge to facilitate informed customer decisions.
- Utilised persuasive communication skills for successful deal closures.
Salesperson
Chick Watchmaking
Cacoal, Rondônia
11.2019 - 04.2020
- Watch and glasses maintenance
- Used persuasive communication skills to successfully close sales.
- Demonstrated products effectively to generate interest among potential buyers.
Administrative Assistant
Cacoal Higher Education Unit
Cacoal, Rondônia
04.2019 - 09.2019
- Checking invoices, payment bills, and receipts, contributing to better organization of the financial department.
- Locating, controlling, and filing documents, ensuring greater agility in the company's processes.
- Handling phone and email communications, with an emphasis on proper and polite language, aiming to create a more positive environment.
Logistics Assistant
Oliveira Agricultural Implements
Alta Floresta D'Oeste, Rondônia
02.2017 - 10.2018
- Responsible for the irrigation department.
- Receiving, checking, and distributing goods.
Auxiliary of General Services
Popular Pharmacy
Alta Floresta D'Oeste, RO, Rondônia
04.2014 - 07.2015
- Responsible for organizing products and medications, cleaning the shelves.
- Organizing credit notes and collection.
- Operating computers, barcode scanners, and credit card machines, ensuring effectiveness and speed in processing transactions.
- Assisting the team with various tasks as needed, ensuring agility and efficiency.
- Salesperson
Education
Enfermagem - Saúde
Uninassau
Cacoal, Rondônia 01.2019 - 12.2024
Skills
- Proficiency in sales techniques and customer service
- Good interpersonal relationships and communication with teams and clients
- Knowledge of NLP techniques for effective communication
- Good image and personal presentation
- Organizational and leadership skills
- Focus and motivation to achieve sales goals
Certification
- Certification in Entrepreneurship
- Certificate in Logistics
- Sales Courses
- Emotional Intelligence Courses
- Personal Development Course
- Finance Course
Timeline
Salesperson
Self-employed
03.2024 - Current
Salesperson
Top Bike Cacoal
01.2023 - 02.2024
Technician responsible for GAL/Notifica
Municipal City Hall of Alta Floresta D'Oeste
10.2021 - 12.2022
Salesperson
Chilli Beans
12.2020 - 05.2021
Salesperson
Self-employed
05.2020 - 11.2020
Salesperson
Chick Watchmaking
11.2019 - 04.2020
Administrative Assistant
Cacoal Higher Education Unit
04.2019 - 09.2019
Enfermagem - Saúde
Uninassau
01.2019 - 12.2024
Logistics Assistant
Oliveira Agricultural Implements
02.2017 - 10.2018
Auxiliary of General Services
Popular Pharmacy
04.2014 - 07.2015