Aliane Uwineza
Balneario Camboriu ,Santa Catarine
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
8
8
years of professional experience
Work History
Supervisor
Innovacao
Balneario Camboriu
07.2023 - 01.2024
- As a supervisor in a cleaning company, I successfully implemented streamlined cleaning protocols, optimized team efficiency, and consistently exceeded client expectations for cleanliness and service quality.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Receptionist Assistant
Malpas Hotel
Girne
08.2021 - 02.2022
- In my role as a receptionist assistant at Malpas hotel, I successfully maintained high guest satisfaction scores through efficient front desk operations and personalized guest interactions.
- provided exceptional guest service and support the front desk operations to ensure a seamless and memorable experience for all guests.
- Maintained a neat, organized reception area.
Housekeeping Supervisor
Elexus Hotel
Girne
06.2019 - 02.2021
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
Internship
Merit Hotel
Girne
04.2018 - 11.2018
- During my internship at Merit hotel, I successfully gained practical experience in guest relations, administrative tasks, and hotel operations, contributing to the smooth functioning of the establishment and enhancing my understanding of the hospitality industry.
Ubumuntu International Youth Conference
Human Rights
Kigali
06.2016 - 06.2016
- During the Conference i gained a great understanding of the origin of violence and how to prevent conflicts,methods than can be used to rebuild a community after mass violence and genocides and the role of youth in sustaining peace and peace building.
Education
Bachor in Toursim And Hotel Managment - Hospitality Management, Tourism Studies.
Near East University
Northern Cyprus, Nicosia01-2022
Certificate - IT( Information Technology)
AUCA( Advantist University of Central Africa )
Rwanda- Kigali09-2015
High School Diploma -
Lycee De Zaza
Rwanda01-2014
Skills
- Microsoft Office
- Driving License
- Schedule Development
Languages
Kinyarwanda
First Language
English
Advanced (C1)
C1
Turkish
Intermediate (B1)
B1
Portuguese
Intermediate (B1)
B1
Timeline
Supervisor
Innovacao
07.2023 - 01.2024
Receptionist Assistant
Malpas Hotel
08.2021 - 02.2022
Housekeeping Supervisor
Elexus Hotel
06.2019 - 02.2021
Internship
Merit Hotel
04.2018 - 11.2018
Ubumuntu International Youth Conference
Human Rights
06.2016 - 06.2016
Bachor in Toursim And Hotel Managment - Hospitality Management, Tourism Studies.
Near East University
Certificate - IT( Information Technology)
AUCA( Advantist University of Central Africa )
High School Diploma -
Lycee De Zaza
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