Aliciarose Benvenuti
Profile Bank
Exeter
14
years of professional experience
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated service industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Versatile Assistant General Manager with 5 years of experience overseeing daily restaurant operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Work History
Branch Supervisor
1 Year 9 Months- Supervise daily branch operations, ensuring compliance with banking regulations and internal policies.
- Analyzed branch performance metrics to identify areas for improvement and optimize operational efficiency.
- Led strategic initiatives to enhance customer engagement through personalized banking solutions and community outreach.
- Daily opening and closing responsibilities.
Assistant Manager
2 Years 6 Months- Supervised daily operations, ensuring adherence to service standards and customer satisfaction.
- Trained and mentored staff, enhancing team performance and operational efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed training materials to support onboarding processes for new employees.
Assistant General Manager
4 Years 11 Months- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Reported issues to higher management with great detail.
- Motivated, trained, and disciplined employees to maximize performance.
- Handled cash accurately and prepared deposits.
- Managed team schedule with eye for coverage needs and individual strengths.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Caregiver
6 Months- Maintained strong connections within caregiver community to gain continuous knowledge.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with daily living activities, running errands, and household chores.
Cashier Assistant
7 Months- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Helped clients transport large or bulky items into vehicles.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Answered questions about store policies and addressed customer concerns.
- Worked with other associates to support cashiers and management needs
Head Bartender
3 Years- Served high customer volumes during special events, nights, and weekends.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Service Bartender
2 Years 7 Months- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Helped management plan and serve bar menu exceeding customer expectations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Completed requisitions to maintain required stock par levels.
- Prepared garnishes by evenly slicing and pitting fruits.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Created attractive bar displays by strategically arranging bottles and glasses.
Education
High School Diploma
- serve safe
Skills
Business Operations Knowledge
Aloha POS
Employee Discipline
Strategic Planning Skill
Team Leadership Expertise
Food Safety and Sanitation
Cash Register Operations
Operations Oversight
Customer Relationship Management
Staff Management
Training and Development
Management Training
Recruitment and onboarding
POS Inventory System Operation
Dining Room Management
Timeline
Branch Supervisor
Profile Bank
11.2024 - CurrentRead More
Assistant Manager
Tideline Public House
05.2022 - 11.2024Read More
Caregiver
Easter Seals
03.2022 - 09.2022Read More
Assistant General Manager
Seadog Brewing Co
06.2018 - 05.2023Read More
Cashier Assistant
Giovannis Pizza Restaurant
10.2017 - 05.2018Read More
Head Bartender
The Black Cow
09.2014 - 09.2017Read More
Service Bartender
Longhorn Steakhouse
02.2012 - 09.2014Read More
Licenses & Certifications
Read More
Home Schooled
High School Diploma
Read More