ALVILAINE LEITE BASTOS
TECNÓLOGA EM GESTÃO DO AGRONEGÓCIO
Ipora, Goias
Summary
Dynamic individual with hands-on experience in Tecnologia em Gestão do Agronegócio and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
1
1
Language
Work History
AUXILIAR ADMINISTRATIVO
SEMEADORA PROJETOS AGROPECUÁRIOS
01.2023 - 12.2024
- Monitored deadlines closely and submitted required documentation punctually.
- Enhanced team collaboration by coordinating schedules and organizing meetings for optimal communication and task completion.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Created organized systems for ordering office supplies regularly, reducing downtime due to lack of necessary materials.
- Collaborated with cross-functional teams to complete projects on time and within scope, meeting organizational objectives.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
ATENDENTE
CENTER VET CLINICA VETERINARIA
05.2022 - 03.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
TECNÓLOGO - TECNOLOGIA EM GESTÃO DO AGRONEGÓCIO
INSTITUTO FEDERAL GOIANO
Ipora, Goias, Brazil 05.2001 -
Skills
Project management
Data analysis
Customer relationship management
Market research
Problem solving
Team collaboration
Verbal communication
Financial analysis
Effective communication
Timeline
AUXILIAR ADMINISTRATIVO
SEMEADORA PROJETOS AGROPECUÁRIOS
01.2023 - 12.2024
ATENDENTE
CENTER VET CLINICA VETERINARIA
05.2022 - 03.2023
TECNÓLOGO - TECNOLOGIA EM GESTÃO DO AGRONEGÓCIO
INSTITUTO FEDERAL GOIANO
05.2001 -