Summary
Overview
Work History
Education
Skills
Languages
Tools Knowledge
Personal Information
Timeline
Generic

Amanda de Campos

Santo André, Sao Paulo,SP

Summary

Information Specialist experienced in managing data for employers and distributing information across organization. Analyzes data, secures, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, documentation, reporting and process improvement. Strong data collection, analysis and reporting skills.
Resourceful, energetic and results-oriented multitasker.

Overview

6
6
years of professional experience

Work History

Security Information Analyst II

Serasa Experian
02.2023 - Current
  • Creation SharePoint and Confluence documentation, RACI and Process Flow on the Cyber Security page for the entire company about SAST, SCA, PenTest, DAST, Container and Cloud processes
  • Responsible for ShiftLeft Project automating SCA scans on the Veracode platform putting applications in the pipeline;
  • Responsible for Pentest governance on the ServiceNow platform with the outsourced company Oplium;
  • Lead Burndown projects for AppSec Mgmt whenever it needs; Integrate the JIRA platform
  • Creation and implementation the Threat Modeling process
  • Onboarding on security processes and SLAs for recently acquired M&As.
  • Prepared reports by collecting, analyzing, and summarizing information.

Systems Support Technician

T-Systems Brazil
07.2019 - 01.2023
  • Routine use of ITIL processes
  • Responsible for the Release, Capacity, Continuous and Patch Management process at T-Systems Brasil
  • Responsible for Patch Management results: Governance and tracking of patches and vulnerabilities; help keep environments safe; perform daily operational monitoring, patch and security event analysis and reporting of various security information monitoring tools and methods for suspicious activity
  • Communicate and escalate issues and incidents as required by the management process; respond to and address prioritized patches and vulnerabilities
  • Experience in a fast-paced, high-stress environment; ability to think strategically with a sense of urgency; participation in external T-Systems International projects for continuous improvement plans;
  • Organized information by studying, analyzing, interpreting and classifying data;
  • Used database to research, gather, analyze and present data;
  • Plus all the performaces I have performaded in Patch Mgmt as an Intern.

Project Analyst (Temporary)

Nestlé
10.2022 - 12.2022
  • Responsible for investigating and resolving errors in all Power BI pages and Share Point folders for the Change Management team;
  • Extracting reports from ServiceNow in response to requests from the Nestlé International team;
  • Created dashboards to monitor and track key performance indicators.

Patch and Vulnerability Management Intern

T-Systems Brazil
02.2019 - 07.2019
  • Identify systemic security issues based on the analysis OS vulnerability and configuration;
  • Threat environment that improve its risk management posture;
  • Conduct vulnerability scans and recognize vulnerabilities in security systems manage and asses vulnerability risk and impact;
  • Drive T-Systems Brazil asset owners to remediate their vulnerabilities;
  • Prepared Excel spreadsheets with data used to create visuals such as graphs;
  • Create, communicate and report vulnerability status and metrics to T-Systems Executives;
  • Implement T-Systems do Brasil vulnerability management polices security;
  • Daily security activities related to the protection of corporate assets including scanning tool (AuditServer and SMART Cube);
  • Provide information to system owners of flaws identified within that group's responsible systems;
  • Assessment and analysis data collected from scan tools tracking and reporting on discovered vulnerabilities;
  • Approve new servers via the SAP platform to go live only with the scan agent installed;
  • Implementing new tools (SmartCube and AuditServer) in Brazil and making them a standard tool for all areas.

Service Level Management Intern

T-Systems Brazil
11.2018 - 02.2019
  • ITIL process responsible for ensuring that all Operational Level Agreements and Underpinning Contracts are appropriate, monitor and report on service levels;
  • Responsible for gathering service requirements, as well as monitoring and reporting with regards to agreed service level;
  • Monitor achieved service levels and compare them with agreed service level targets ('Service Level Report');
  • Making presentations to clients in PowerPoint.

Configuration Management Intern

T-Systems Brazil
09.2018 - 11.2018
  • Registrate and detailed update of information describing the hardware and software on Asset Manager;
  • Quality assurance of information contained in the CMDB;
  • Establish and maintain the consistency of a product's performance;
  • Control the changes by identifying the products of the work that will be changed, establishing a relationship between them, defining the mechanism for managing different versions of these products, controlling the changes imposed and reporting the changes made;
  • Participate in CABs representing the area.

Education

Business Administration

Fundação Santo André
12.2020

Skills

  • Collaborative Teamwork
  • Information Security
  • Project Management
  • KPI Tracking
  • Risk Assessment
  • Documentation
  • Task Prioritization
  • Process improvement

Languages

English
Portuguese

Tools Knowledge

  • Office Pack (Word, Excel and Power Point) - Advanced
  • Power BI - Certificated
  • ITIL
  • Threat Modeling
  • Veracode
  • ServiceNow
  • Panaseer
  • Wiz
  • Rapid7
  • Qualys
  • SmartCube
  • AuditServer
  • SAP
  • Archer
  • Asset Manager

Personal Information

Date of Birth: 07/02/91

Timeline

Security Information Analyst II

Serasa Experian
02.2023 - Current

Project Analyst (Temporary)

Nestlé
10.2022 - 12.2022

Systems Support Technician

T-Systems Brazil
07.2019 - 01.2023

Patch and Vulnerability Management Intern

T-Systems Brazil
02.2019 - 07.2019

Service Level Management Intern

T-Systems Brazil
11.2018 - 02.2019

Configuration Management Intern

T-Systems Brazil
09.2018 - 11.2018

Business Administration

Fundação Santo André
Amanda de Campos