Bringing proactive and results-driven approach to building strategic partnerships and driving growth through innovative solutions. Possesses keen understanding of market trends and excels in identifying opportunities for business expansion. Committed to delivering impactful results through focus on relationship-building and continuous improvement.
Product Listing & Optimization: Created and maintained compelling product listings on eBay, Etsy, and Amazon by crafting optimized descriptions, keywords, and images to maximize visibility and attract targeted buyers.
End-to-End Sales Management: Oversaw the complete sales process—from order entry and payment processing to shipping, tracking, and after-sales support—ensuring a seamless customer experience.
Shipping & Order Fulfillment: Coordinated with logistics partners and warehouse teams to manage timely order fulfillment, maintain precise inventory levels, and resolve shipping challenges efficiently.
Customer Service Excellence: Addressed customer inquiries and resolved issues promptly, maintaining high satisfaction levels and bolstering repeat business.
Diploma in computer application
Bihar state certificate in information technology
Bihar State Certificate in Communication Skill
Bihar State Certificate in Soft Skill