AMIT BHARTI
Service Engineer
Patna
Summary
Adept Service Engineer with a proven track record at Nuctech India Pvt Ltd (IDDS), specializing in the installation, configuration, and commissioning of security systems. Excelled in system diagnostics and technical support, enhancing operational efficiency and customer satisfaction. Skilled in Microsoft Excel and effective communication, successfully managed key projects across Bihar and Jharkhand region airports.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Service Engineer
Nuctech India Pvt Ltd (IDDS)
09.2022 - Current
- Installed,configured and commissioned of ATRS,XBIS and ETD (Nuctech company ltd)
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions of ATRS,XBIS and ETD
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Tested and checked performance of hardware and software programs on daily bases
- created user training documents manuals and instructions for end users.
- In Nov -2023 I was assigned for field service for Bihar and Jharkhand region Airports namely Patna, Darbhanga, Gaya, Ranchi, Deoghar and Bokaro.
Field Service Engineer
Secuserve Solutions LLP
11.2019 - 08.2022
- Scheduled service calls according to customer location and urgency of need.
- Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Installed,configured and commissioned of XBIS, DFMD and HHMD ( Smith detection and Bharat Electronics ltd Machines )
- Diagnosed equipments malfunctioning and complete repairs restore equipment and maintain on-time.
- Perform preventive maintenance of unit as per schedule.
- Installed and commissioned and SAT of XBIS ( BEL) at newly build Mumbai Maha Metro in 2021, Kanpur metro in 2020 and Pune Metro 2022
Education
Bachelor of Technology - Mechanical Engineering
Gulzar Group of Institutes
Ludhiana, India 04.2001 -
High School Diploma -
Gov of TN Dept. of Technical Education (PPC)
Vellore, India 04.2001 -
Skills
Installation coordination
Timeline
Service Engineer
Nuctech India Pvt Ltd (IDDS)
09.2022 - Current
Field Service Engineer
Secuserve Solutions LLP
11.2019 - 08.2022
Bachelor of Technology - Mechanical Engineering
Gulzar Group of Institutes
04.2001 -
High School Diploma -
Gov of TN Dept. of Technical Education (PPC)
04.2001 -
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