Amy Trompke
DOVER,OH
Summary
Successful human resource manager with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Professional recruiter with strong focus on team collaboration and achieving results. Skilled in identifying and attracting top talent, managing recruitment processes, and building strong relationships with candidates and hiring managers. Reliable and adaptable, ensuring smooth operations and alignment with evolving business needs. Strong communication and negotiation skills, coupled with keen understanding of transportation industry.
Transportation Manager with 10 years of experience overseeing teams of drivers to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of Safety and DOT compliance requirements. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Driven leader to motivate and develop employees.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shop Manager
First Flare and Repair
Massillon, OH
05.2018 - 02.2026
- Dispatched employees for their daily work including scheduling railcar repairs for the various customers.
- Maintained all railcar repair files.
- Make sure all paperwork is in order for any federal AAR or FRA audits.
- Conducted interviews and prepared new hire paperwork.
- Maintained employee files.
- Payroll and daily accounting
Human Resources Manager
Salt Fork Lodge & Conference Center, US Hotels
Cambridge, OH
05.2024 - 02.2025
- Facilitated recruitment, onboarding, and training processes for new hires.
- Executed payroll management tasks, including data entry and reconciliation, to support organizational financial integrity.
- Facilitated effective communication and conflict resolution among employees to enhance team dynamics.
- Updated and secured employee records, facilitating compliance with organizational policies.
- Oversaw the handling of compensation and benefits, ensuring compliance with regulations and alignment with industry standards.
- Facilitated cross-training initiatives to enhance operational efficiency across kitchen, bar, front desk, and banquet services.
- Delivered comprehensive ServSafe and TIPS training to employees, ensuring compliance with health regulations and improving service quality.
- Facilitated setup and cleanup for all lodge events.
Driver Recruiter/ Human Resource Coordinator/Transportation Safety Manager
Efficient Transportation
Strasburg, OH
07.2020 - 10.2024
- Led recruitment initiatives for drivers across multiple social media channels. Developed and implemented yard sign campaigns to enhance visibility. Engaged with job boards and executed cold calling strategies to source qualified candidates.
- Managed payroll operations, including data entry and verification, to facilitate efficient salary disbursement.
- Oversaw financial reporting processes to guarantee accuracy and compliance. Led initiatives to streamline accounting operations and improve efficiency. Mentored junior staff in accounting principles and practices.
- Conducted DOT, MVR, and PSP background checks to support compliance efforts. Coordinated drug testing procedures to ensure workplace safety.
- Set up interviews.
- Compiled and organized all driver qualification files to ensure compliance with regulatory standards.
- Conduct interviews and prepare all new hire paperwork.
- Drafted and organized essential company policies and procedures to support the development of a human resource department.
- Oversaw safety protocols and ensured compliance with DOT regulations in the US and Canada.
- Review and dispute Data Q if needed.
- Write company SMP
- Help obtain company insurance.
- Managed employee benefits including health, dental, vision, and retirement plans to enhance workforce satisfaction.
- Processed workers compensation claims efficiently to support employee recovery and return to work. Assisted in gathering necessary documentation to expedite claims resolution. Collaborated with team members to ensure timely communication with claimants.
- Executed IFTA and HUT filing processes to ensure compliance with regulatory requirements.
- Vehicle/trailer registrations
- HOS/Log monitoring
- Schedules maintenance for vehicles and trailers.
- Various other duties as things come up.
Human Resource Manager, Operations District Manager
RAIL LOADING SERVICES, LLC
Cheyenne, WY
11.2011 - 09.2020
- Facilitated establishment of a strong human resource department to enhance organizational effectiveness.
- Identified, engaged, and onboarded talent for diverse positions at multiple site locations.
- Ensured accurate upkeep of employee files and coordinated benefits acquisition with Blue Cross Blue Shield to enhance employee satisfaction.
- Oversaw all aspects of business insurance to ensure compliance and mitigate risk, focusing on worker's compensation, unemployment claims, health, and commercial liability policies.
- Created and structured employee handbook, detailing essential company policies and procedures, such as drug testing, to promote a safe workplace environment.
- Scheduled and managed travel itineraries and meeting agendas to support staff operations.
- Oversaw east coast trans-loading and flaring operations with a focus on efficiency. Directed billing activities and coordinated rail car switches to optimize logistics. Managed truck coordination and rail car tracking to ensure timely availability for site managers.
- Developed and implemented training programs to enhance team performance and operational knowledge.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
HR & Accounting Director/Dispatcher/Service Writer
Evolution Energy
Bowerston, OH
04.2017 - 06.2018
- Developed and implemented driver recruitment campaigns, focusing on job fairs, print advertising, and social media engagement to attract qualified candidates.
- Coordinated and conducted interviews to evaluate potential hires for organizational fit.
- Managed detailed processing of new hire documents, ensuring compliance and accuracy.
- Assisted in processing billing and payroll tasks efficiently. Supported team members in maintaining accurate financial records. Contributed to timely disbursement of employee payments.
- Oversaw daily dispatch of drivers, ensuring timely scheduling of loads for multiple customers.
- Established monthly work schedules for drivers to optimize operational efficiency.
- Various other jobs as needed as I was cross trained on so many different jobs in the company.
Account Manager
WILLIS OF WYOMING
Cheyenne, WY
04.2008 - 10.2011
- Managed client portfolios, ensuring optimal coverage and risk management solutions.
- Analyzed policy renewals for compliance with industry regulations and client needs.
- Developed and maintained strong relationships with underwriters to secure competitive pricing.
- Streamlined administrative processes, improving efficiency in client documentation and communication.
- Collaborated with underwriters to streamline risk assessment processes and expedite approvals.
- Managed a diverse book of business with attention to detail and accuracy, ensuring proper documentation was maintained for each account.
- Assisted clients with policy changes, ensuring accurate adjustments were made to meet their specific needs.
- Improved client retention by providing exceptional customer service and addressing policy inquiries in a timely manner.
- Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
Education
Business Marketing (Associates) -
University of Phoenix-Online Campus
06.2018
Skills
- Staff management
- Route planning
- Background checks
- Performance tracking
- Transportation logistics
- Interviewing techniques
- Time management
- Recruitment strategy development
- Self-motivated work ethic
- Team motivation
- Verbal and written communication
- New hire orientations
- Safety training
- Job applicant interviews
- New hire paperwork processing
- Employment verification
- Employment law
- Compliance regulations
- Human resource management systems
Certification
- Certified Employee Benefit Specialist
- Professional In Human Resources
- Food Handler Certification
- ServSafe
- OSHA 30
Additional Information
Proficient using the following:
- Quickbooks
- ADP, Paychex, Gusto, Bamboo HR
- Tenstreet
- Motive, Samsara, Geotab
- Hireology
- Data Q, FMCSA Portal, CSA, Clearinghouse etc.
- Highway, DAT, Truckstop
- Fleetio
- McLeod Software
Languages
English
Timeline
Human Resources Manager
Salt Fork Lodge & Conference Center, US Hotels
05.2024 - 02.2025
Driver Recruiter/ Human Resource Coordinator/Transportation Safety Manager
Efficient Transportation
07.2020 - 10.2024
Shop Manager
First Flare and Repair
05.2018 - 02.2026
HR & Accounting Director/Dispatcher/Service Writer
Evolution Energy
04.2017 - 06.2018
Human Resource Manager, Operations District Manager
RAIL LOADING SERVICES, LLC
11.2011 - 09.2020
Account Manager
WILLIS OF WYOMING
04.2008 - 10.2011
Business Marketing (Associates) -
University of Phoenix-Online Campus
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Availability: Anywhere, Anywhere