Ana Luiza Carreiro
Lowell
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Supervisor
Areas USA
04.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Front Desk Receptionist
Smiley Dental
01.2024 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Dental Assistant
We Care Dental
01.2024 - 09.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
Cashier
PDQ Restaurant
06.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business.
Cashier
Dunkin' Donuts
09.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs.
Team Member
Burger King
05.2021 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Dunkin' Donuts
06.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business.
Sales Associate
Tachic
05.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites.
Skills
- Records Management
- Employee Motivation
- Food Service Regulations
- Donor Relations
- Store Opening and Closing
- Procedures
- Shift Checklists
- Waste Reduction
- Accurate Cash Handling
Languages
Spanish
English
Portuguese
Timeline
Front Desk Receptionist
Smiley Dental
01.2024 - 09.2024
Dental Assistant
We Care Dental
01.2024 - 09.2024
Supervisor
Areas USA
04.2023 - Current
Cashier
PDQ Restaurant
06.2022 - 10.2022
Cashier
Dunkin' Donuts
09.2021 - 05.2022
Team Member
Burger King
05.2021 - 09.2021
Cashier
Dunkin' Donuts
06.2020 - 04.2021
Sales Associate
Tachic
05.2020 - 12.2020
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