Ananda Lage

I worked as a Credit Consultant for real estate, automobiles, and heavy vehicles, where I made calls and explained the options for consortia and financing to clients. I was responsible for conducting simulations and providing detailed information, as well as participating in team meetings and handling sales closures, always aiming to meet clients' needs with efficiency and clarity. I also worked extensively with leads to identify potential customers and guide them through the best solutions available.

• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.

Due to the onset of the pandemic, internships at the end of the course became challenging. The clinical internship was conducted in a hybrid format at the SIP (Integrated Psychology Service) of Universidade Potiguar. During my work, I practiced active listening, responded to patients' needs, carried out activities tailored to their requirements, and, when necessary, referred them to qualified professionals according to their needs.

• . Worked closely with the career services department to help international students secure internships, co-op positions, and full-time employment opportunities.
• Developed strong observational skills by monitoring animal behavior patterns throughout internships shifts.
• Negotiated agreements with new employer partners to provide additional avenues for student internships within relevant industries.
• Coordinated internships and co-op programs with local educational institutions, cultivating long-term partnerships that benefitted both students and the company.

Working as a sales associate at Léo Ótica, my daily routine included customer service, sales, and product organization. Additionally, I assisted in organizing optical materials. This experience taught me the importance of customer service and organizational efficiency.

• Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
• Executed visual merchandising strategies to attract customers and drive sales.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

During my internship at soft drink factory Dore in the Human Resources department, I had the opportunity to closely observe the entire operational process of a factory. My responsibilities included assisting in HR tasks, supporting the recruitment process, exploring organizational alternatives to improve workflow dynamics, and, most importantly, developing strategies to create a more efficient environment for the factory's employees.

• Collaborated with colleagues to identify areas for improvement within the internship program, leading to more efficient training practices.
• Served as a liaison between interns, supervisors, and company management to facilitate open communication channels throughout the internship experience.
• Assisted interns in preparing for post-internship job searches with resume reviews, mock interviews, and career guidance.
• Increased intern satisfaction with regular feedback sessions and tailored guidance for individual growth.

The educational internship was conducted at a municipal school in the city of Parnamirim. During this experience, we focused on addressing students' needs, preparing reports, delivering lectures, and organizing educational activities specifically designed for the adolescent audience.

• Increased intern satisfaction with regular feedback sessions and tailored guidance for individual growth.
• Developed strong relationships with partnering organizations to secure high-quality internship placements for program participants.

During the internship, I worked with users from the local area and its surroundings, who sought assistance from the CRAS (Social Assistance Reference Center) for family and social issues. Additionally, the CRAS offered various workshops and lectures, and my group was responsible for organizing presentations on a range of topics. The internship continued until the end of the third semester of my degree.

• Increased intern satisfaction with regular feedback sessions and tailored guidance for individual growth.
• Developed strong relationships with partnering organizations to secure high-quality internship placements for program participants.
• Cultivated natural support in workplace and community for interns with disabilities.