Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Patrícia Sales dos Santos

Olinda

Summary

Offering strong communication and interpersonal skills, combined with knack for building relationships and understanding customer needs. Knowledgeable about sales techniques and driven by targets, with proactive approach to problem-solving and keen interest in learning. Ready to use and develop negotiation, customer service, and strategic planning skills in role.

Overview

6
6
years of professional experience

Work History

Vendedor externo

Nagem informática
Recife , Pe
02.2022 - Current
  • Presented product benefits to prospective customers, resulting in boosted sales figures.
  • Fostered strong relationships with clients by providing excellent customer service.
  • Liaised effectively between customers and internal teams for smooth order processing and delivery schedules.
  • Identified and secured new sales opportunities to consistently achieve performance targets.
  • Managed customer expectations throughout sales processes for exceptional satisfaction ratings.
  • Kept abreast of latest industry trends, ensuring products offered met customer demands and expectations.
  • Resolved customer concerns promptly to maintain satisfaction.

Promotor (a)

Mazzini Administração e Empretas ltda
Recife , Pe
07.2020 - 01.2021
  • Increased product visibility by distributing leaflets and samples.
  • Participated actively in team meetings, contributing innovative ideas.
  • Assisted in the design of eye-catching point-of-sale materials.
  • Collaborated with marketing team to plan promotional events.
  • Created attractive product displays, catching customers' attention.

Updated knowledge of competitor products for better sales pitch preparation.

  • Reviewed sales reports to decipher areas for improved sales strategy.
  • Restocked product displays and displayed pricing information to drive sales.

Vendedor (a)

Nossa Eletro S.A
Recife , Pe
03.2019 - 07.2020
  • Provided comprehensive product knowledge to facilitate informed customer decisions.
  • Utilised persuasive communication skills for successful deal closures.
  • Developed effective sales strategies for improved performance.

Education

Higher Education - Digital Marketing

Faculdade Estácio de Sá
Olinda
11.2024

Skills

  • Teamwork and collaboration
  • Microsoft Office Suite
  • Emotional intelligence
  • Proactive approach
  • Product merchandising
  • Client service
  • Customer relationship management
  • Target achievement
  • Customer Service
  • B2B selling
  • Stress management
  • Marketing familiarity
  • Retail marketing
  • Decision making
  • Direct sales techniques

Timeline

Vendedor externo

Nagem informática
02.2022 - Current

Promotor (a)

Mazzini Administração e Empretas ltda
07.2020 - 01.2021

Vendedor (a)

Nossa Eletro S.A
03.2019 - 07.2020

Higher Education - Digital Marketing

Faculdade Estácio de Sá
Ana Patrícia Sales dos Santos