Anderson José dos Santos

• Positions held: - Data Engineer - DBA Technical Leader
• Cloud Database Migration Leadership
• Global development and leadership from 7 to 4 geographies
• Critical and periodic data migrations DBA Team Leader Technical Lead, Responsible for All Database Migrations, Infrastructure Migrations, All ETL Development and Running, Data Analysis
• RCA and Problem Solutions during complex services application and large data processing.

• Positions held: - ETL Process Engineer
• Development of Middleware Process for Systems and Database Integration.
• Queue Processing Analysis and Scheduling management.
• Process Data Migration, Integration and Data Mining.
• Data Distribution Analysis, pre-processing of data disposition in a secure and controlled environment (Datamart).
• Information Security and Governance Management.
• Root Cause Analysis of Problems.
• Analysis of Results and Refinement of Processes.

• Positions held: - Application Developer
• Adobe Coldfusion
• Java script
• Shell script
• MongoDB
• DB2 Linux Unix Windows - LUW
• C (EDI Processing Development)

• Positions held: - Global Team Leader - Technical Support Analyst (ITIL v3)
• Multicultural and multidisciplinary team leadership (Brazil, India and Germany)
• L2 Technical Support (Incident Resolution and Response to Requests)
• L3 Technical Support (Root Cause Analysis of Problems)
• Incident Management
• Problem Management
• Redirecting Team Specialties
• Quality assurance and application lifecycle management
• Release and Delivery Management
• Global Business Requirements Management
• Scheduled Process Management and Process Queue Management

• Increased data accuracy by designing and implementing advanced algorithms for data analysis.
• Developed machine learning models for predicting customer behavior, resulting in improved marketing strategies.
• Optimized business processes through the application of data-driven insights and recommendations.
• Led a team of data scientists to successfully complete complex projects on time and within budget.

- Data Science Team Leader (Management by Agile Methodologies)
● Resource Administration using IBM Cloud and Cirrus Cloud.
● Data Troubleshooting and Maintenance.
● Watson Cognitive Resource Management.
● Technical Support Leader Levels II and III
● Leadership of development team and application of AI for creation of Help Desk and Knowledge Base
● Non-Relational Database Management (IBM Cloudant)
● Release and Deployment Manager
● Development in
○ Node.js,
○ Java script
○ React.JS
○ Python
○ Cloudant
○ IBM Watson AI Tools
○ Hugo Chatbot
○ LogDNA
● Cognitive Advisor Central Dashboard developed in:
○ Spark
○ Airflow
○ AWS S3
○ Grafana
○ Lambda
○ Python
○ Flask
○ Angular.JS

• Positions held: - Data Science Team Leader (Management by Agile Methodologies)
• Resource Administration using IBM Cloud and Cirrus Cloud.
• Data Troubleshooting and Maintenance.
• Watson Cognitive Resource Management.
• Technical Support Leader Levels II and III
• Leadership of development team and application of AI for creation of Help Desk and
• Knowledge Base
• Non-Relational Database Management (IBM Cloudant)
• Release and Deployment Manager
• Development in Node.js, Java script React.JS Python Cloudant IBM Watson AI Tools Hugo Chatbot LogDNA
• Cognitive Advisor Central Dashboard developed in: Spark Airflow AWS S3 Grafana Lambda Python Flask Angular.JS

• Developer of payment systems, cost management, invoicing, integration of TMS and ERP systems
• Oracle PL/SQL data analysis.
• Requirements Collection and Business Analysis.
• Negotiation and Conflict Resolution.
• Development of PL/SQL Processes.
• Oracle Application Server application development.
• Language development: Oracle PL/SQL Oracle Application Server Delphi 7.0 Visual Basic VB.Net .PHP Javascript
• Data Integration with Excel
• Creation of various Dashboards for analysis of results.
• Process Improvement: Problem Management and Root Cause Analysis

• Developer of administrative management systems, production management, quality assurance management and process and document management in the following languages:
• Delphi 6.0
• Visual Basic
• MYSQL and MS SQL Server Databases
• Technical support to customers:
• Software Testing & Quality
• Requirements Analysis
• Response within a limited period of time
• Implementation and Parameterization Analyst:
• Direct contact with the customer.
• Implementation and delivery of Systems.
• Process Parameterization.
• Requirements Analysis and Gathering.
• Negotiation and conflict management.
• Definition of Goals and Priorities.

• Architect and Developer of warehouse management system (WMS), integration of administrative systems and integration of customer systems:
• Delphi 6.0
• Visual Basic
• Systems Prototyping in MS Access and VBA
• Migration of pilot systems from Access to SQL Server
• Development of integration features in Delphi 6.0
• Print management in Delphi
• Development of integration with Teclogix radio frequency data collectors
• Development of integration with Honeywell Vocollect data collectors

• Atendimento em Primeiro Nível e suporte a cliente na utilização do Controlban - Truck Tires
• Management System
• Delphi 5.0
• Visual Basic 6.0
• Pacote Office
• Microsoft Access
• Computer Associates Fireman (Sistema de gestão de suporte e Base de dados de conhecimento).
• Análise de dados de atendimentos, relatórios e gráficos em Excel dos números de atendimento.
• Relatorios de Tendencia dos Atendimentos e
• Aplicação de Processos de Melhoria Contínua (5S e 6 Sigma).