Summary
Overview
Work History
Education
Skills
Timeline
Generic
Anderson Amaro

Anderson Amaro

Technology Specialist
São Paulo, Sao Paulo

Summary

Accomplished BMC Software Expert at Lotus ICT, with a proven history of driving digital transformation and significantly enhancing operational efficiency. Expertly managed customer relationships, delivering strategic solutions that yielded substantial business returns and spearheaded successful pre-sales initiatives that fueled remarkable business growth. Renowned for excellence in team leadership and cultivating robust customer connections. Adept in BMC Software solutions, seamlessly integrating technical expertise with exceptional interpersonal skills to consistently achieve superior outcomes.

Overview

13
13
years of professional experience

Work History

BMC Software Specialist

Lotus ICT
03.2024 - Current

BMC Software Specialist in the Delivery area, with extensive experience in implementing, managing, and training high-performance teams. Demonstrated expertise in pre-sales activities, including delivering compelling presentations, conducting impactful product demonstrations, and strategically partnering with the sales team to drive revenue growth and capture new business opportunities. Adept at identifying client needs, proposing tailored solutions, and adding value throughout the sales cycle to accelerate business development and strengthen customer relationships.

Managed Services Specialist

Yssy & Co
11.2019 - 04.2024

Managed IT Services Specialist with a focus on BMC Helix Discovery, BMC CMDB, BMC Helix Client Management, and BMC Helix Capacity Optimization. Experienced in implementing, managing, and training on IT solutions within public and private sector organizations, with a proven track record of driving superior business outcomes. Through the strategic implementation of BMC solutions, I have consistently enabled clients to achieve greater operational efficiency, cost reduction, enhanced security and compliance, accelerated digital transformation, superior customer management, and strategic capacity planning.

Technology Consultant

Enter Company Systems
04.2011 - 12.2018

Consultant specializing in BMC Software solutions, with a strong track record in the implementation and management of complex IT environments. Expertise includes BMC TrueSight Capacity Management, BMC TrueSight Operations Management, BMC Control-M, BMC Discovery and Dependency Mapping, and BMC CMDB. Proficient in delivering tailored solutions that optimize IT infrastructure, enhance operational efficiency, and align IT capabilities with business objectives. Skilled in conducting needs assessments, designing implementation strategies, and providing ongoing support and training to ensure long-term success and value realization from BMC solutions.

Education

Bachelor - Information Systems

Paulista University
São Paulo, Sao Paulo, Brazil
05.2001 -

ITIL V3 Foundation - Technology Education

Exin
Utrecht, Netherlands
05.2001 -

BMC Helix Client Management - Technology Education

BMC Software
Houston - USA
05.2001 -

BMC Helix Discovery - Technology Education

BMC Software
Houston - USA
05.2001 -

BMC Helix Continuos Optimization - Technology Education

BMC Software
Houston - USA
05.2001 -

Skills

BMC Software ExpertisePre-Sales and Business DevelopmentTeam Leadership and TrainingDigital TransformationOperational EfficiencyStrategic Capacity Planning

Timeline

BMC Software Specialist

Lotus ICT
03.2024 - Current

Managed Services Specialist

Yssy & Co
11.2019 - 04.2024

Technology Consultant

Enter Company Systems
04.2011 - 12.2018

Bachelor - Information Systems

Paulista University
05.2001 -

ITIL V3 Foundation - Technology Education

Exin
05.2001 -

BMC Helix Client Management - Technology Education

BMC Software
05.2001 -

BMC Helix Discovery - Technology Education

BMC Software
05.2001 -

BMC Helix Continuos Optimization - Technology Education

BMC Software
05.2001 -
Anderson AmaroTechnology Specialist