Dynamic professional with extensive experience in pool maintenance at Island Pool, excelling in customer service and problem-solving. Proven track record in enhancing operational efficiency and ensuring quality assurance through effective communication and preventive maintenance. Skilled in leak detection and committed to delivering exceptional service, consistently achieving high customer satisfaction.
Overview
31
31
years of professional experience
Work History
Pool Cleaner
Island Pool
Marthas Vineyard
04.2024 - 09.2024
Evaluated customer feedback regarding services provided and made necessary adjustments accordingly.
Backwashed filters when necessary in order to remove dirt particles from them.
Performed minor repairs on equipment such as replacing filters, o-rings and gaskets.
Ensured that all safety rules were followed during operations at the pool area.
Inspected hoses, fittings and other accessories for signs of leakage or corrosion.
Check the PH of the water to Know witch products need to put to keep it complietely clean and also chekingthe level os Chlorine Alkaline and Calcium
Parking Director
Afonsinas Park
Santo Andre- Sao Paulo
06.2011 - 05.2023
Managed daily operations of parking facilities including issuing permits, collecting fees, and enforcing regulations.
Managed monthly and rotational parking operations, ensuring efficient space utilization.
Oversaw the administration of monthly and rotational parking services, optimizing resource allocation.
Directed the coordination of monthly and rotational parking, enhancing operational efficiency.
Enhanced vehicle aesthetics and performed thorough car washes to maintain high standards.
Improved car appearance through meticulous washing and detailing, ensuring customer satisfaction.
Elevated vehicle presentation by executing comprehensive car wash services, enhancing overall appeal.
Fast Food
Habibs
Sao Bernrdo Do Campo Sao Paulo
07.1993 - 06.2009
Achieved cost-savings by developing functional solutions to problems.
Identified needs of customers promptly and efficiently.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Conducted testing of software and systems to ensure quality and reliability.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Ensured product consistency by collaborating on standard weight measures for food items.
Engaged in teamwork to streamline processes and improve efficiency.
Education
Certificate of Technical Studies - Car Deteiling
Master Cleaner
Sao Paulo
03-2014
Gastronomy
FAENAC Gastronomy.
02-2009
High School Diploma -
Liceu Monteiro Lobato
Santo Andre
02-1988
Skills
Communication skills
Pool maintenance
Customer service
Problem solving
Quality assurance
Preventive maintenance
Leak detection
Time management
Team collaboration
Affiliations
afios para o sucesso da empresaCapacidade e muita dedicação ao trabalho, organização, resolução de problemas, atenção aos detalhes, postura profissional de liderança, e sempre alcançando d