Andre C Farias Patriota
Vila Cachoeira,SP
Resumo
Bilingual Customer Service and Sales Development
Visão geral
6
6
years of professional experience
Experiência profissional
Sales, Service and Suport
Boteco do Farme
2019.10 - Atual
- Founder of a group that provides services in online games, selling virtual items, offering paid services to people who don’t have time to progress in the games, and teaching them how to achieve faster results.
- All prospecting is done through social media, where I identify groups related to the most profitable games at the moment and potential clients in order to understand their needs and offer the service.
Sales Account Manager
The Tekk Group
2024.10 - 2025.05
- Member of a successful global technology rental sales team, specializing in providing cutting-edge tech solutions for businesses, events, and corporate needs across the UK, Europe, and worldwide. Experienced in delivering high-quality IT equipment, including iPads, laptops, VR devices, and event technology, ensuring seamless experiences for clients in corporate events, exhibitions, conferences, and short-term projects. Focus in innovation, customer satisfaction, and tailored rental solutions that drive business success.
Bilingual Telemarketing Operator
Brazil Explore Mídia
2021.12 - 2024.08
- High performer in client prospecting and educational analysis, identifying each potential lead's interests and needs, applying persuasive strategies for uninterested prospects.
- Gathering necessary information to register clients in the system and managing ongoing follow-up with the lead and the university.
Bilingual Operations QA Assistant
Orbitall Atendimento LTDA
2019.06 - 2020.01
- Worked in video auditing and review for a Chinese app, i verified videos based on censorship criteria (China) to determine if they could be posted and categorized them.
- Scoring over 90% in Quality and Productivity, I was promoted to 'manager assistant' supporting other team auditors, resolving doubts, and helping project managers write documentation till the operations end.
Formação acadêmica
Digital Games Technology -
FMU - Metropolitan United Colleges
Habilidades e competências
- Strong written and verbal communication in Portuguese and English
- Analytical mindset
- Leadership skills
- Capable of training bilingual customer service teams
- Strong client prospecting and sales persuasion
- Proficient in Microsoft Office
- Skilled in Internet and AI research
Personalizado
xdeewalker@gmail.com
Idiomas
Inglês
Proficiente (C2)
C2
Português
Língua materna
C2
Linha do tempo
Sales Account Manager
The Tekk Group
2024.10 - 2025.05
Bilingual Telemarketing Operator
Brazil Explore Mídia
2021.12 - 2024.08
Sales, Service and Suport
Boteco do Farme
2019.10 - Atual
Bilingual Operations QA Assistant
Orbitall Atendimento LTDA
2019.06 - 2020.01
Digital Games Technology -
FMU - Metropolitan United Colleges