Andrea Nunnally
Falling Waters
Summary
I am a detail-oriented person experienced in hospitality and maintaining organized work environments. Skilled in product knowledge and team collaboration. I believe that going above and beyond is what can separate a good business from a great business. I am able to think outside the box and problem solve on the fly, while maintaining a friendly demeanor.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Riks Cafe
02.2018 - 01.2026
- I have worked in the service industry for about 10 years from restaurants spanning from corporate companies, country clubs, and small businesses.
- I work well with others in a fast-paced environment and am able to work well under pressure while maintaining accurate and timely service
- I am able to stay calm when there is a customer experience that is not going well and make sure they leave happy and satisfied with their service.
- Clear communication and active listening skills: I am able to memorize menus and accurately describe items so that the customer has a clear understanding of the product and also to make sure that orders would be delivered correctly if they were modified.
- Basic computer skills(Microsoft O365 and GSuite) and understanding of POS systems.
Liquor Store Clerk
Castle Liquor
01.2016 - 01.2018
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Maintained store cleanliness and organization while unpacking and putting away large liquor and beer shipments
- Built relationships with sales representatives so that I could procure products that fit our stores clientele
- Developed strong relationships with regular customers, increasing loyalty and repeat business.
Education
High School Diploma -
Washington County Technical High School
Hagerstown MD06-2013
Skills
- Hospitality and guest service
- Customer service
- Attention to detail
- Customer engagement
- Teamwork and collaboration
- Fast learner
- Friendly and outgoing
Timeline
Server/Bartender
Riks Cafe
02.2018 - 01.2026
Liquor Store Clerk
Castle Liquor
01.2016 - 01.2018
High School Diploma -
Washington County Technical High School