Andrews Fe

• Managing entire sales cycle from client prospecting, conducting meetings, holding demos, webinars, and customer trainings.
• Consultative selling leveraging previous experience building long term client relationships.
• Hight knowledge in CRMA (CRM Analytics), Tableau Analytics, Data PrepBuilder (ETL), Cloud and data engineering concepts.
• Working closely with customer success, solutions consultant, product and market team to design new strategies. to generate a good pipeline.
• Working with stakeholders creating new ways to delivery innovations based on sales campaigns to meet unexpected challenges.
• Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
• Awards - hat trick quarters achievement / President's Club FY25

• Sales, back office & P&L owner for all routes to market (direct & indirect) P&L > $50Mi USD/year
• Key player on global initiatives to assure best practices sharing
• Double-digit growth & biz strategic transformation in a very short time
• High Sales and Technical background engaging in all steps of the sales process at C-Levels and Analysts/Devs/Architects of the solutions proposed.
• Solid knowledge and experience on Cloud Platforms (AWS, Azure) and micro services based on modern applications architecture.
• Connecting with leads and customers (holding demos, leading

webinars).

• Working near Startups, Small Business, Commercial and Enterprise accounts helping on Hybrid Cloud Solutions.
• Responsible for develop and launch new Services Sales Operations aligned with the Global Team's strategies.

• Negotiated and closed long-term agreements with new clients in assigned territory.
• Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
• Responsible for develop online and offline media products and manage strategies with market team to make advertising reach best of audience as possible;
• Increased sales by 15% of revenue on digital media projects;

• Increased customer satisfaction over 80% by resolving APOS issues.
• Recruiting sales members, build chat sales teams, managed over twenty outside and inside sales representatives;
• Responsible for create and develop all strategy of sales process on E-commerce business (SEO, Google ADs, IG ADs, FB ADs, Google Shopping, Amazon) and ERP integrations on sales systems;
• Created plans and communicated deadlines to ensure projects were completed on time.
• Increased over 50% on revenue and more than 80% on market share from branding;

• Managed team of Inside Product Specialists employees, overseeing hiring, training, and professional growth of technical skills.
• Training Product Specialists on Infrastructure Servers, Storages, and Networking architectures, network appliances, networking operating systems, data bases (SQL and Oracle) – Webservers, Application Servers, etc.
• Worked flexible hours; night, weekend, and holiday shifts.
• Reporting to Director`s Level;

As Tech Support Senior Analyst (at Dell yet)

• Support and troubleshooting on Servers, SAN Storages, Networking Layer 2, 3 and 4, Windows Server and Linux
• Solid knowledge on Enterprise Solutions (Servers, DAS/NAS Storages, Backup Tape Lybraries and Softwares - Symantec and Commvault, Supporting SQL, Oracle and Microsoft Azure solutions;