Andrey Castellano
Curitiba - Paraná
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
7
7
years of professional experience
Work History
Director of Operations
Castell Dental Group
Miami
03.2023 - Current
- Worked with management team to develop operational goals aligned with business strategy.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Developed and maintained client relationships to grow business and improve account retention.
- Established operational guidelines and identified opportunities for improvement.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Contributed to organizational strategic direction to improve products and services.
- Enhanced customer service and satisfaction through policy and procedural changes.
Head of Sales
Castell Dental Group
Miami
03.2022 - 04.2023
- Developed and implemented sales strategies to improve market share.
- Coordinated with marketing teams to develop promotional materials, campaigns, and pricing models.
- Negotiated contracts with vendors and customers to maximize profitability.
- Monitored performance metrics to ensure targets were met.
- Identified potential new markets and developed strategic plans for expansion into those markets.
Account Executive
Castell Dental Group
Miami
07.2021 - 03.2022
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
- Gathered company and contact information to compile data for current and potential customers.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Helped customers find specific services, answered questions, and offered product advice.
Sales Development Representative
Castell Dental Lab
Miami
01.2021 - 07.2021
- Executed cold calls, social media and other digital strategies to acquire customers.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Set appointments to present solutions to prospective customers.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Collaborated and supported sales team to build sales pipeline.
Corporate Finance
Ambev (Ab-Inbev)
São Paulo
01.2020 - 01.2021
- Coordinated with corporate finance department to ensure consistency across branches.
- Established performance metrics for measuring the effectiveness of corporate finance activities against stated goals and objectives.
- Performed research on various topics related to corporate finance in order to provide informed recommendations regarding strategic decisions.
Sales & Marketing Consultant
Servopa Group
São Paulo
07.2018 - 12.2019
- Collaborated with stakeholders to gain complete understanding of project goals and objectives.
- Provided technical support to customers during the pre-sales process, installation, and post-sales processes.
- Prepared weekly and monthly sales reports detailing sales activity and progress towards goals.
Sales & Marketing Consultant
Zanlorenzi
Curitiba - Paraná
01.2018 - 07.2018
- Executed cold calls, social media and other digital strategies to acquire customers, anda analyze them to create further strategies.
- Set appointments to present solutions to prospective customers to understand the client's pain and then create and apply strategies.
- Analyzed customer feedback and sales trends to develop strategies for improving performance.
- Developed and implemented marketing strategies to increase sales revenue.
Marketing Consultant
TROC
Curitiba - Paraná
01.2017 - 12.2017
- Recommended, planned and implemented promotional strategies to increase market share.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Researched clients and competitors to ascertain information useful for developing focused marketing solutions.
- Negotiated contracts with vendors and suppliers related to marketing initiatives.
Education
BBA - Business And Economics
University of Administration And Economics (FAE)
Curitiba - PR02-2022
Skills
- Process Improvement
- Strategic planning and execution
- Business Management
- Performance Analysis
- KPI analysis
- Sales analytics
- Account Management
Timeline
Director of Operations
Castell Dental Group
03.2023 - Current
Head of Sales
Castell Dental Group
03.2022 - 04.2023
Account Executive
Castell Dental Group
07.2021 - 03.2022
Sales Development Representative
Castell Dental Lab
01.2021 - 07.2021
Corporate Finance
Ambev (Ab-Inbev)
01.2020 - 01.2021
Sales & Marketing Consultant
Servopa Group
07.2018 - 12.2019
Sales & Marketing Consultant
Zanlorenzi
01.2018 - 07.2018
Marketing Consultant
TROC
01.2017 - 12.2017
BBA - Business And Economics
University of Administration And Economics (FAE)
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