Antonio Ticca
Tutto Gusto Ristorante - EPCOT, Walt Disney World
Oliena
4
Languages
1
Certification
5
years of professional experience
Bartender serving 111+ drinks per shift, including classic and signature cocktails, premium wines, and 46+ guest beverage recommendations per week in a luxury resort setting. Delivers polished high-volume service while performing 5+ inventory and HACCP compliance checks per shift, maintaining bar presentation, inventory control, and HACCP food safety standards. Partners with floor and kitchen teams to keep service smooth during peak periods and support a high-end guest experience.
Work History
Bartender
1 Year- Prepared and served a variety of cocktails and beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Collaborated with kitchen staff to coordinate beverage service during peak hours, improving efficiency.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Engaged with customers to provide recommendations, enhancing overall satisfaction and loyalty.
- Trained new bartenders on drink preparation techniques and customer service standards for consistency.
Front-of-House Manager
- Supervised daily front-of-house operations to ensure optimal guest experience and service quality.
- Trained and mentored staff on customer service protocols and operational procedures.
- Resolved customer complaints promptly, improving guest experience and fostering loyalty.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Acted as a bridge between front-of-house and kitchen, ensuring smooth service and effective communication.
- KEY FLOOR MANAGER RESPONSIBILITIES
Bartender & Bar Team Supervisor
8 Months- Supervised bar operations to ensure smooth service and adherence to quality standards.
- Trained and mentored junior staff on beverage preparation and customer service techniques.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Prepared and served a variety of cocktails and beverages to enhance guest experiences.
- Developed and implemented efficient inventory management practices for bar supplies.
- Collaborated with management to create seasonal cocktail menus based on customer preferences.
- Ensured compliance with health and safety regulations in all bar-related activities.
- Analyzed sales trends to optimize drink offerings and pricing strategies for maximum profitability.
Bartender – Fine Dining Bar
8 Months- Crafted and served innovative cocktails, enhancing guest satisfaction and experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Maintained HACCP hygiene and food safety protocols during every shift.
- Provided exceptional guest service in a fast-paced, high-volume environment.
- Trained new staff on bartending techniques and customer service protocols.
- Managed inventory levels, including ordering and restocking supplies efficiently.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
8 Months- Developed signature cocktails that contributed to unique dining experiences at the establishment.
- Resolved customer complaints promptly, fostering a positive atmosphere and encouraging repeat visits.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Waiter
2 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure efficient meal preparation and presentation.
- Implemented suggestions for improving workflow efficiency during peak hours.
- Resolved guest complaints promptly to maintain positive dining experiences.
Education
No Degree - Hospitality
High School Diploma
- Completed Coursework: Informatics, 2020
Skills
Bartending & Cocktails
Fine Dining Service
Guest Relations
HACCP / Food Safety
Floor Management
Wine knowledge
Bar inventory management
Service pacing
Team coordination
Guest recovery
POS system operation
Reservations management
Inventory reconciliation
Menu engineering
Cost control
Event coordination
Liquor ordering compliance
Certification
- International Program, Walt Disney World - 1 year
LANGUAGES
Italian
C2
Bilingual or Proficient
English
C2
Bilingual or Proficient
Spanish
A2
Elementary
Portuguese
A1
Beginner
Timeline
Bartender
Tutto Gusto Ristorante - EPCOT, Walt Disney World
07.2025 - 07.2026Read More
Front-of-House Manager
Tutto Italia Ristorante - EPCOT, Walt Disney World
07.2025 - 07.2025Read More
Bartender & Bar Team Supervisor
Grand Hotel Abi D’Oru — 5-star Hotel
03.2024 - 11.2024Read More
Bartender – Fine Dining Bar
Grand Hotel Abi D’Oru — 5-star Hotel
03.2023 - 11.2023Read More
Bartender
Grand Hotel Abi D’Oru — 5-star Hotel
03.2022 - 11.2022Read More
Waiter
RoadHouse Blues
08.2021 - 10.2021Read More
ALMA, La Scuola Internazionale Di Cucina Italiana
No Degree from Hospitality
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High School Diploma
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