Arthur Sa Neto

• Provided commercial consulting identifying and contacting customers, acting on market needs, recommending products and services to meet these internal and external needs, negotiating and closing deals.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Applied current expertise to support company sales and service functions.
• Collaborate with clients from concept through final delivery of product or service.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Currently Providing Consulting Services for IMBERA COOLING LATAM (Femsa group)

• Managed the commercial department, responsible for its efficient daily operation, Sales focused on Institutional Customers for Domestic Market, Food Service, Beverages and Ice Cream for LATAM and Distribution for NA & the Caribbean
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Supported sales and reporting for large and medium-sized accounts.
• Defined regional sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership.
• Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Analyzed key competitors to respond to competitive threats.

• Responsible for managing a portfolio of key accounts and delivering customer- focused solutions based on their needs. Service focus for Institutional Customers in the Domestic Market, Food Service, Beverages and Ice Cream in LATAM
• Conducted research and analysis in Commercial Refrigeration to target client's key initiatives.
• Collaborated with sales organization and delivered outstanding sales support to retain and grow business.
• Enhanced project management skills by defining and presenting solutions and timelines for business needs or technical problems.
• Passionate about learning and committed to continual improvement.
• Learned and adapted quickly to new technology and software applications.

Responsible for the acquisition, maintenance and management of the company's Key Accounts through a completely personalized relationship, thus guaranteeing trust, loyalty and customer satisfaction.

• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Supported sales and reporting for large and medium-sized accounts.
• Met existing customers to review current services and expand sales opportunities.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Analyzed key competitors to respond to competitive threats.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Achieved or exceeded company-defined sales quotas.

• Analyzed past sales data and team performance to develop realistic sales goals.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Utilized internal lead referral tools to solicit new business opportunities and contacts.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

• Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
• Delivered key metrics for sales, credit and warranties to drive success of business.
• Reviewed contracts for accuracy and validity of cost and quote information, contacting customers directly to resolve issues when appropriate.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Contributed to event marketing, sales and brand promotion.
• Stayed current on company offerings and industry trends.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Achieved or exceeded company-defined sales quotas.