Arthur Francisco Moreira Da Silva
Rio De Janeiro
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
9
9
years of professional experience
Work History
Receptionist
Alta Diagnostic Laboratory
Rio de Janeiro
08.2021 - 10.2023
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Responded to inquiries from callers seeking information..
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Receptionist
Abbey Hostel
Dublin
01.2018 - 03.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Head Waiter
Hotel Praia Ipanema
Rio de Janeiro
03.2015 - 05.2017
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Advanced English -
The English Studio
Dublin, Ireland03.2019
High School Diploma -
Visconde De Souza Franco.
Belém, Pará, Brazil12.2006
Skills
- Customer and Client Relations
- Verbal and Written Communication
- Organization and Efficiency
- Performance Improvement
- Strategic planning
Languages
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
German
Elementary (A2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Receptionist
Alta Diagnostic Laboratory
08.2021 - 10.2023
Receptionist
Abbey Hostel
01.2018 - 03.2019
Head Waiter
Hotel Praia Ipanema
03.2015 - 05.2017
Advanced English -
The English Studio
High School Diploma -
Visconde De Souza Franco.
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