ASHISH SHARMA
Retail Store Operation
Patna
Summary
Experienced and results-oriented store manager with two years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Store Manager
Reebok (Aditya Birla Fashion And Retail)
02.2024 - Current
- Company Overview: Aditya Birla Fashion And Retail
- Completes store operational requirements by scheduling and assigning employees
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Promotes optimum staff performance by coaching, counseling, and disciplining employees
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Developing store strategies to raise customers' pool, expand store traffic and optimize profitability
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Analysed sales data to identify trends, forecast demand, and adjust product order accordingly
- Aditya Birla Fashion And Retail
Store Manager
Apparel Group
07.2023 - 01.2024
- Complete store administration and ensure compliance with policies and procedures
- Lead a team of seven associates through staff development programs and performance evaluations; proudly maintain a 100% retention rate
- Served as a successful leader, promoting and achieving store success
- Encouraged employees to do their best, and increased store productivity immensely
- Manage store inventory & tried to reduce the shrinkage by taking effective measures
- Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
- Helping in smooth operation of the store by following the SOP's of the company
Store Manager
Skechers South Asia Pvt Ltd
03.2022 - 06.2023
- Handled one of the best COCO store in the entire East Region.
- Manage store inventory &tried to reduce the shrinkage but taking effective measures.
- Tracked and analyzed sales and customer trends in order to maximize sales and revenue.
- Prepared daily work schedules for and assigned tasks to 7+ employees, scheduled deliveries, and enforced company policy
- understood the people and product and coached the same to employees resulting in achieving weekly and monthly targets.
- Taken part in 2 store inventory audits and successfully given 0 variances in terms and quantity and mrp.
- Also took additional responsibilities like compiling VM PPt, compiling east DSR, and any other additional work which occurs during the daily process.
Store Supervisor
Puma Sports India Pvt Ltd.
07.2019 - 02.2022
- started my carrier as a sales representative and in s span of 9 months got promoted as a sales Supervisor.
- Did Excellent sales and became cat Of the month for 10 consecutive months with a buffer amount of approx of 2-3 lakhs.
- Preparing and sending weekly and monthly report to manager and ABMs
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- In a Span of 3 yrs worked at 3 key stores of puma.
Education
B.SC - Hospitality and Hotel Administration
IHM Hyderabad
Hyderabad 05.2016 - 04.2019
Skills
- Fast learner
- Team Management
- Leadership skills
- Decision-making
- Time management
- Visual Merchandising
- Shrinkage control
- Finance
- Strong KPI's Knowledge
Accomplishments
- CAT of the month, 06/2022 - 12/2023, In Puma, there is a culture of appreciating the best seller of the month, so I was awarded for 6 continuous months.
- Sales Achievement, 11/2022 - 01/2023, Recognized for achieving the highest sales in the region for three consecutive months.
- Team Development, 07/2022 - 06/2023, Built a high-performing store team, recognized for exceptional customer service resulting in one of the best stores in Bihar in terms of numbers.
Timeline
Store Manager
Reebok (Aditya Birla Fashion And Retail)
02.2024 - Current
Store Manager
Apparel Group
07.2023 - 01.2024
Store Manager
Skechers South Asia Pvt Ltd
03.2022 - 06.2023
Store Supervisor
Puma Sports India Pvt Ltd.
07.2019 - 02.2022
B.SC - Hospitality and Hotel Administration
IHM Hyderabad
05.2016 - 04.2019
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