ASHLEE DUBOSE
Jacksonville
Summary
Licensed insurance professional with a strong foundation in auto insurance sales and customer service. Expertise in policy management and client relations, successfully fostering trust and driving policy growth through effective communication of coverage options.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent / Customer Service Representative
Gator Auto Insurance Agency
Jacksonville
01.2018 - Current
- Guided customers in selecting optimal auto insurance coverage tailored to needs and budget
- Quoted policies, processed applications, managed renewals and policy changes efficiently
- Clarified policy details, coverage limits, and payment options for clients to enhance understanding
- Built strong client relationships, resulting in repeat business and referrals
- Maintained accurate customer records and ensured compliance with state regulations
Server
Olive Garden
Jacksonville
11.2017 - 10.2025
- Delivered high-quality customer service, enhancing guest experience in fast-paced restaurant environment
- Managed multiple tables, ensuring accuracy and efficiency in order processing and service
- Resolved customer concerns professionally, contributing to overall customer satisfaction
- Enhanced communication skills through direct customer interactions in a busy restaurant.
Education
Bachelor of Science - Organizational Management
St. Johns River State College
Orange Park, FL05-2026
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL01-2024
Skills
- Auto Insurance Sales
- Policy Management
- Client Retention
- Sales Strategies
- Customer Service
- Microsoft Office
- Technical support
- Data Entry
- Problem-Solving
- Multitasking
- Strong Communication
Certification
- Florida 2-20 General Lines Property & Casualty License, 2022
- Florida 4-40 Customer Service Representative License, 2019
Timeline
Insurance Agent / Customer Service Representative
Gator Auto Insurance Agency
01.2018 - Current
Server
Olive Garden
11.2017 - 10.2025
Bachelor of Science - Organizational Management
St. Johns River State College
Associate of Arts -
Florida State College At Jacksonville