Augusto Matos

In my current role, I serve as a Senior Analyst (security practices) for Server/Network, Development, and Technical Support teams. I have both practical and managerial involvement in projects including Web Application Firewall, Windows and Linux Hardening, Next-Generation Firewall, SIEM, Password Vault, XDR (CrowdStrike), Tenable ManageEngine, and other cybersecurity/information security initiatives. Responsibilities also include creating and updating Information Security policies, standards, and procedures, defining and documenting processes in collaboration with other IT departments, conducting cybersecurity/information security risk assessments, evaluating new cybersecurity solutions technically, administering and configuring Wazuh SIEM solution, conducting vulnerability testing within the technological environment, responding to incidents, and delivering internal cybersecurity/information security awareness sessions.

N3-level support (security practices) for Server, Network, and Technical Support teams; Management of Symantec Endpoint Protection endpoint protection solution; Patch management on Windows workstations and servers using Microsoft SCCM/WSUS; Management of Fortigate corporate firewalls; Management of firewall log solution (SYSLOG); Management of corporate antispam on Office365; Management of Microsoft ATA advanced threat detection solution; Security validation for user applications/software; Management of CA and digital certificates for servers and services; Administration of Ossim SIEM; Administration of Pfsense open-source firewall/proxy; Development of Information Security policies and standards; Information security risk assessments; Information security assessment based on ISO 27001.

Pre-sales, implementation, and support of Forcepoint Firewall solutions; Support for Forcepoint proxy solution; Expertise in implementing BYOD solutions for large enterprises; Activities focused on vulnerability analysis; Development of outsourcing services for commercialization; Management of support and incident response for company clients; Hardening of operating systems and devices; Assistance in analyzing existing procedural and technical controls, alongside the IT team, to propose enhancements; Management of BYOD solutions for internal and visitor users; Creation of information security policy aligned with business objectives; Development of network assessments for companies; Development of information security assessments for companies; Mitigation of internal system risks.

Development of policies, standards, and procedures supporting the team and management in facilitating the implementation of existing rules, conducting critical analysis, understanding IT and security processes to enable implementation and measurement of results; Assisted in the analysis of existing procedural and technical controls, alongside the IT team, to propose and enhance them.

Experience in Pre-sales, Administration, Implementation, and Support of Stonesoft network firewall and IPS for large enterprises; Expertise in implementing BYOD solutions for large enterprises; Development of network assessments for companies; Development of information security assessments for companies; Development of outsourcing services for commercialization; Management of support and incident response for company clients; Mitigation of internal system risks; Hardening of operating systems and devices; Management of BYOD solutions for internal and visitor users; Creation of information security policy aligned with business objectives;

Management of Windows Server 2012; Management of internal virtualization solutions, VMware and Hyper-V; Management of HP Storages; Management of F-Secure antivirus solution.

• Management of company file logics based on employee roles (RBAC)
• Hardening of operating systems and devices
• Local user support
• Administration of company's IT hardware assets
• Support for operating systems: Windows XP, Windows 7, and Windows 8
• Administration of Windows Server 2012, 2008, and 2003 operating systems
• Management of network services: Active Directory, DNS, DHCP, DFS, NTFS permissions, WSUS, print server
• Management of Dell servers and storage
• Backup routines administration on physical machines using Arc Server software, Backup of Virtual Machines with Veeam software
• Email administration, Office 365 online
• Experience in VoIP with Avaya solution
• Installation and usage of Linux software such as Open-Audit, Zabbix, and GLPI
• Administration of virtual platforms such as Hyper-V and VMware ESXi
• Management and implementation of firewalls: SonicWall and FortiGate
• Management of antivirus solutions such as Symantec and McAfee

• User Support
• Operating System Support, Windows XP, Windows 7
• Maintenance of desktops and laptops
• Management of Windows Server 2008 servers and administration of services such as backup, DNS, DHCP, DFS technology, NTFS permissions, user creation
• Troubleshooting, software installation, and maintenance
• Familiarity with Linux operating systems including permissions, SMB protocol, configuration, and service installation
• Experience with structured cabling
• Configuration and installation of 3Com and Cisco routers and switches
• Administration of the Stonegate firewall