Pursuing opportunities to leverage entrepreneurial experience and proven success in client-facing positions to enhance organizational performance.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Server
Violi
2025 - 2026
Provided exceptional customer service in high-volume dining environment.
Assisted guests with menu selections and special dietary needs.
Delivered food and beverages accurately and efficiently to tables.
Maintained cleanliness and organization of dining area and service stations.
Monitored guest satisfaction, adjusting service approach as needed for improvement.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Margaritaville
2023 - 2025
Delivered exceptional customer service by promptly taking and processing orders.
Maintained cleanliness and organization of dining and serving areas to enhance guest experience.
Collaborated with kitchen staff to ensure timely food preparation and service efficiency.
Assisted in training new servers on menu details and effective service techniques.
Lead Technician/1099 Business Owner
Primetek/Devlin Tech
2020.03 - 2022.05
Oversaw comprehensive in-home electronics installation, ensuring seamless integration of systems for customer satisfaction.
Owner and Operator
Evolved Carpet Cleaning
2012.10 - 2020
Exercises strong communication and customer service skills to enhance client satisfaction and retention.
Utilizes advertising and persuasive selling techniques to expand customer base and promote business growth.
Builder Developer
Rigid Global Buildings
2011.03 - 2014.10
Cultivated new client relationships through strategic outreach, effectively handling objections and leveraging tools for prospect identification.
Education
Associate's degree - General/Psychology
Arapahoe Community College
Denver, CO
2013-01
Skills
Analyzed market trends and developed targeted strategies to optimize business development efforts
Developed and maintained strong client accounts through effective communication and tailored service solutions
Analyzed and addressed recurring issues through effective problem management strategies
Exhibited exceptional communication skills in conveying complex ideas clearly and concisely to diverse audiences
Implemented effective organizational strategies to manage multiple tasks and deadlines
Achieved high customer satisfaction ratings through effective resolution of service issues Enhanced team performance by streamlining communication processes Fostered a customer-centric culture that prioritized client needs and expectations
Monitored project timelines and adjusted schedules to ensure timely completion of deliverables
Oversaw strategic planning and execution of leadership development programs to empower team members