Detail-oriented professional with strong communication skills in the fine dining and dental industries. Proven ability to enhance customer satisfaction through exceptional service and adaptive learning.
Work History
Fine Dining Server
1 Year 9 Months
Dobbin House | 2024.12 - Current
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Provided exceptional customer service to enhance guest dining experiences.
Managed multiple tables efficiently while maintaining attention to detail.
Trained new servers on menu offerings and service standards.
Resolved guest concerns promptly, ensuring satisfaction and repeat business.
Dental Assistant
2 Years 2 Months
Above and Beyond Family Dentistry | 2024.07 - Current
Collaborated with team members to enhance workflow efficiency in the clinic.
Assisted in patient preparation and comfort during dental procedures.
Managed appointment scheduling and coordinated patient follow-ups efficiently.
Documented patient dental health information, medical history, and vital signs for future reference.
Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Manager
2 Years 10 Months
Dairy Queen Grill & Chill | 2022.03 - 2025.01
Directed a team to meet operational objectives and elevate customer service and satisfaction.
Trained and mentored staff on food safety protocols and quality standards.
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma
Waynesboro Area Senior High School | Waynesboro, PA | 2023-06
4.0 GPA
Member of Fellowship of Christian Athletes, 2019 to 2023
Captain for Waynesboro Maidens Volleyball team, 2019 to 2023