AVISHEK PAUL
Kolkata
Summary
Techno-Functional Test Manager with 14+ years of experience in Quality Engineering, Functional Testing, and Test Automation across Life Insurance, Annuities, and Banking domains. Proven expertise in leading large-scale digital transformation programs, defining QA strategy, and managing end-to-end test delivery. Skilled in Selenium, Playwright, Generative AI, Agentic AI, and AI-assisted testing to drive automation, improve quality, and accelerate software delivery. Strong experience in stakeholder management, program governance, and leading high-performing QA teams.
Overview
14
14
years of professional experience
Work History
Test Manager ( Manager)
Cognizant Technology Solutions
Kolkata
07.2025 - Current
- Managed end-to-end test strategy, planning, execution, and delivery for the Annuities Correspondence Validation platform.
- Led a cross-functional QA team responsible for validating annuity correspondence documents across policy lifecycle events.
- Collaborated with business analysts and product owners to understand annuity product requirements and regulatory compliance.
- Defined functional test scenarios covering policy issuance, servicing, withdrawals, annuitization, beneficiary changes, and claims-related correspondence.
- Established risk-based testing and ensured complete requirements traceability.
- Led automation strategy using Playwright/other automation tools to improve regression coverage and reduce execution time.
- Integrated automated test suites into CI/CD pipelines to enable continuous testing and faster releases.
- Monitored automation coverage, execution metrics, defect leakage, and overall QA KPIs.
- Introduced GenAI-based solutions to generate test cases, optimize regression suites, create test data, and assist in automation script development.
- Leveraged AI-assisted document comparison and correspondence validation to improve accuracy and reduce manual effort.
Test Manager ( Associate Consultant)
Tata Consultancy Services
01.2023 - 06.2025
- Managed test planning and execution
- Led data migration and API testing
- Defined automation strategy
- Collaborated with cross-functional teams to define testing requirements.
- Facilitated communication between stakeholders regarding testing progress and issues.
- Crafted and executed organizational QA processes, procedures and best practices to maintain enhancement and standards testing programs.
- Monitored development of custom testing software to maintain reliability.
- Oversaw quality assurance methodologies to support predictable and effective product and service rollout.
Test Lead ( Senior Associate)
Cognizant Technology Solutions
12.2015 - 01.2023
- Led the QA team for Oracle Insurance Policy Administration (OIPA) Life Insurance product implementation and rollout.
- Managed end-to-end testing activities including test planning, estimation, execution, defect management, and test reporting.
- Coordinated with business stakeholders, product owners, developers, and business analysts to ensure successful releases.
- Led functional, integration, system, regression, and UAT support for Life Insurance policy administration modules.
- Worked extensively on policy conversion/migration, validating data migration from legacy systems to OIPA.
- Designed and reviewed test scenarios for policy conversion, policy issuance, servicing, premium processing, and claims validation.
- Validated correspondence generation to ensure policy documents, letters, and notices were accurately produced after migration.
- Implemented automation for regression testing to reduce manual effort and improve release quality.
- Managed defect triage meetings, prioritized critical issues, and ensured timely closure before production deployment.
- Performed data validation using SQL and verified data integrity across source and target systems.
- Collaborated with cross-functional teams during production rollout and provided post-production validation and hypercare support.
- Tracked QA metrics, test coverage, defect leakage, and release readiness, providing regular status updates to senior management.
- Mentored team members, reviewed test artifacts, and ensured adherence to QA best practices and delivery standards.
Senior Automation Test Engineer
Capgemini India Pvt Ltd
09.2012 - 12.2015
- Executed functional testing for banking applications based on business requirements.
- Prepared and executed test cases for retail banking modules such as customer onboarding, accounts, deposits, and fund transfers.
- Identified, logged, and tracked defects using defect management tools until closure.
- Performed regression, integration, and smoke testing for new releases.
- Validated customer data, transaction processing, and account balance calculations.
- Worked closely with developers and business analysts to understand requirements and resolve issues.
- Participated in requirement analysis, test planning, and test execution activities.
Education
B.Tech -
WBUT
KolkataSkills
- Functional Testing & Validation
- Test Strategy, Planning & Execution
- Test Management & Quality Assurance
- Test Automation – Selenium (Java) Playwright (TypeScript)
- API Testing
- Regression, Integration, System & UAT Testing
- Oracle Insurance Policy Administration (OIPA)
- Life Insurance & Annuities Domain
- Test Data Management
- CI/CD Integration (GitHub Actions, Jenkins)
- AI-Assisted Test Automation
- Generative AI (GenAI) for QA
- Agentic AI for Test Automation
- Devin AI for Software Engineering & QA Productivity
- Defect Management (JIRA, ALM)
- Stakeholder & Client Management
- Program & Delivery Management
- Agile & Scrum Methodologies
- Risk, Defect & Release Management
- Team Leadership, Mentoring & Resource Management
- QA Metrics, Reporting & Continuous Improvement
Timeline
Test Manager ( Manager)
Cognizant Technology Solutions
07.2025 - Current
Test Manager ( Associate Consultant)
Tata Consultancy Services
01.2023 - 06.2025
Test Lead ( Senior Associate)
Cognizant Technology Solutions
12.2015 - 01.2023
Senior Automation Test Engineer
Capgemini India Pvt Ltd
09.2012 - 12.2015
B.Tech -
WBUT