Bittu Kumar Ray
MANAGER-IT
Muzaffarpur
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Manager (IT)
Agrawal Infrabuild Pvt. Ltd.
06.2023 - Current
- Successfully deployed comprehensive IT infrastructure setups across buildings, including networking, access control systems, elevator control systems, public address (PA) systems, and SIP-based intercom systems.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
Project Engineer
Metro Infrasys Pvt. Ltd.
11.2022 - 06.2023
- Delivered high-quality technical support, troubleshooting complex issues and resolving them quickly for minimal disruption to client operations.
- Collaborated with cross-functional teams to ensure seamless integration of new software systems into existing workflows.
- Established strong relationships with key stakeholders, fostering trust and collaboration throughout the implementation process.
- Coordinated effectively with internal development teams-communicating client needs accurately and contributing valuable input during design stages.
- Achieved quick resolution of time-sensitive issues with prompt escalation when necessary.
Project Engineer
Ador Powertron Ltd. (Frontline Corporate Solutions India Pvt. Ltd.)
01.2022 - 07.2022
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Supervised team members during fieldwork assignments ensuring strict adherence to safety protocols while working with potentially hazardous materials.
- Streamlined network operations by designing and optimizing fiber optic infrastructure layouts.
Project Engineer
Metro Infrasys Pvt. Ltd.
01.2021 - 01.2022
- Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Led a team of IT professionals to streamline processes, resulting in increased efficiency and productivity.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Established robust network architecture for seamless connectivity across multiple locations, promoting efficient communication and collaboration among teams.
Engineer Projects
Rajdeep Info Techno Pvt. Ltd.
09.2019 - 12.2020
- Enhanced customer satisfaction by providing timely and efficient software support to clients.
- Collaborated with development team to address software bugs, leading to higher product quality.
- Participated in industry conferences to stay current on emerging trends and further develop expertise.
- Maintained detailed records of support tickets to identify trends and areas for product improvement.
- Conducted root cause analysis on recurring issues, implementing solutions that reduced future occurrences significantly.
- Analyzed software performance data, identifying opportunities for optimization and improved functionality.
IT Assistant
KDS Toll Solutions
07.2016 - 01.2019
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
- Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
- Assisted in the development of custom applications tailored to specific departmental needs, resulting in increased efficiency.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Implemented data backup strategies to safeguard critical company information.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Trained new employees on company-specific software applications, facilitating faster integration into work processes.
Education
Diploma (CS) -
IIMTC
01.2016 - 01.2018
12th - undefined
Dwarika Nath High School
01.2014 - 01.2015
10th - undefined
Dwarika Nath High School
01.2010 - 01.2012
Graduation -
R.S. Collage
Muzaffarpur, Bihar 01.2014 - 01.2018
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Certificates And Education
- System Administration and IT Infrastructure Services, Google, Coursera
- Effective Problem-Solving and Decision-Making, University of California, Irvine, Coursera
Skills Learned
- Leading and motivating a diverse team of IT professionals.
- Developing and executing strategic IT plans aligned with organizational objectives.
- Strong project management skills from initiation to closure.
- Assessing emerging technologies and making informed decisions.
- Effective communication with stakeholders at all levels.
- Managing vendor relationships and negotiating contracts.
- Understanding IT risk management principles and compliance requirements.
- Cultivating a culture of continuous improvement within the IT department.
Place
Bhubaneshwar, Odisha
Home Town
Karpuri Nagar, Akharaghat, Muzaffarpur, Bihar, 842001
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Father's Name: Jay Narayan Ray
- Date of Birth: 12/02/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Certification
System Administration and IT Infrastructure authorized by Google and offered through Coursera.
New Gadgets Exploring
Passionate about exploring and staying updated with the latest gadgets and technology trends. Enjoy hands-on experimentation with new devices to understand their functionality and potential applications.
Timeline
Effective Problem-Solving and Decision-Making authorized by Google and offered through Coursera.
07-2025
Manager (IT)
Agrawal Infrabuild Pvt. Ltd.
06.2023 - Current
System Administration and IT Infrastructure authorized by Google and offered through Coursera.
02-2023
Project Engineer
Metro Infrasys Pvt. Ltd.
11.2022 - 06.2023
Project Engineer
Ador Powertron Ltd. (Frontline Corporate Solutions India Pvt. Ltd.)
01.2022 - 07.2022
Project Engineer
Metro Infrasys Pvt. Ltd.
01.2021 - 01.2022
Engineer Projects
Rajdeep Info Techno Pvt. Ltd.
09.2019 - 12.2020
IT Assistant
KDS Toll Solutions
07.2016 - 01.2019
Diploma (CS) -
IIMTC
01.2016 - 01.2018
12th - undefined
Dwarika Nath High School
01.2014 - 01.2015
Graduation -
R.S. Collage
01.2014 - 01.2018
10th - undefined
Dwarika Nath High School
01.2010 - 01.2012
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