Bridgette Marie Pedraza
DALTON
Summary
Detail-oriented with strong customer relationship management skills. Experienced in administrative support and project coordination, ensuring effective communication and a welcoming environment.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Daycare Receptionist
Christ Schools Presbyterian
DALTON
01.2022 - Current
- Informed parents and community members about school programs, enhancing engagement and awareness.
- Greeted visitors and provided them with assistance.
- Ensured a clean, organized reception area for visitors and staff alike.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments and maintained calendar for administrative team.
- Coordinated and confirmed appointments for clients and team members, optimizing scheduling and reducing conflicts.
- Verified visitors' identification cards before allowing access to the building.
- Assisted with onboarding of new employees by providing orientation information and support.
- Facilitated training of new employees by supplying resources and guidance, aiding their successful orientation.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our program and services.
- Attended trainings related to the childcare industry such as first aid and CPR certifications.
Secretary
J & S Pedraza Construction LLC
DALTON
05.2020 - Current
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Answered incoming phone calls, responded to inquiries, and transferred calls as needed.
- Handled communication between contractors, clients, and suppliers effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Supported office operations by ordering supplies and managing inventory.
- Procured office supplies to maintain operational efficiency.
- Maintained organized filing system for important project documents.
- Processed invoices and tracked payments for construction projects.
Education
Associate of Science - Respiratory Care Therapy
Georgia Northwestern Technical College
Rome, GA05-2025
High School Diploma -
Northwest Whitfield High School
Tunnel Hill, GA05-2022
Skills
- Appointment scheduling
- Front desk operations
- Customer/Client relations
- Customer relationship management
- Administrative support
- File management
- Project coordination
- Telephone skills
- Attention to detail
- Security awareness
- Training support
- Team collaboration
- Organizational skills
- Multitasking skills
- Problem solving
- Communication coordination
- Client confidentiality
Languages
English
Full Professional
Spanish
Full Professional
Sign Language
Limited
Certification
- Pediatric and Adult CPR & First AID Training
- Data Driven Instruction
- Health & Safety Orientation Training -10 Hours
- Science of Reading for Deaf & Hard-of-Hearing (DHHL) Learners
- Health care Science
Timeline
Daycare Receptionist
Christ Schools Presbyterian
01.2022 - Current
Secretary
J & S Pedraza Construction LLC
05.2020 - Current
Associate of Science - Respiratory Care Therapy
Georgia Northwestern Technical College
High School Diploma -
Northwest Whitfield High School