Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant
Brunna Pescarollo Gomes

Brunna Pescarollo Gomes

Sumaré,SP

Summary

Technically-astute and emotionally available teacher experienced in offering positive and nurturing learning environments. Skilled at assisting students of all skill levels grow, develop and grasp material. Familiar with both group and individual instructional strategies as well as record keeping and student safety policies. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Sharp and energetic Travel Agent successful at troubleshooting and handling customer support issues in a timely manner. Bilingual and well-traveled with active listening, relationship-building, customer service and interpersonal skills. Sales-oriented personality and practiced communicator committed to working with a successful team. Looking for a position in a fast-paced agency environment focused on delivering the best client experiences.

Overview

12
12
years of professional experience

Work History

English Teacher

Elimei - Wizard
Nova Odessa, SP
03.2019 - Current
  • Prepared and implemented lesson plans covering required course topics, like warm up and closing.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways. Teach interactive system, teenagers and adults.
  • Helped students develop important learning skills and good study habits useful in trade school or college education.

Administrative Assistant

Cidinha - Ral Print
Sumaré, SP
07.2017 - 09.2017
  • Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
  • Established logistics policy including mode, carrier and supplier agreements that benefited overall business.
  • Sales and tracked stock using company inventory management software.

Assistant Manager

Laura - Nunes & Sawaya Advogados
São Paulo, SP
03.2016 - 06.2016
  • Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions. Implemented policies to reduce cost and eliminate waste.
  • Set up and controlled user profiles and access levels for each database segment to protect important data. Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Created and implemented database designs and data models.
  • Coordinated with project management staff on database development timelines and project scope.
  • Researched competitive solutions and maintained competitive market comparisons and evaluations.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Expedition - national and international

Secretary and English Teacher

Denis - Brasil Treina
Sumaré, SP
07.2014 - 02.2016
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Led financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Prepared and implemented lesson plans covering required course topics.
  • Administered assessments and standardized tests to evaluate student progress.
  • Administered tests to determine comprehension rates among students.
  • Worked with administrators on behavioral issues to support needs of all students.
  • Kept classroom organized, clean, and safe for all students and visitors.
  • Set class objectives and monitored daily performance to offer equal access to education.

Sales Consultant

Márcio - Instituto Embelleze
Sumaré, SP
04.2012 - 07.2012
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

Business Administration Bachelor's - Business Administration

Faculdade Anhanguera Sumaré
Sumaré, SP, Brasil
12.2015

Master in English - English Language And Literature

CNA
Sumaré, SP, Brasil
12.2012

Skills

  • Writing coursework
  • Program development and management
  • Spreadsheet management
  • Filing assistance

Accomplishments

  • Assistente administrativo / recepcionista.
  • Perfil profissional Pró-ativa e pragmática.
  • Formação.
  • Graduação Administração, Faculdade Anhanguera Sumaré (dezembro/2015) - concluída.
  • Complementos Assistente administrativo e secretariado.
  • Noções em Recursos Humanos.
  • Oficina de Informática básica e Google Apps e Informática II.
  • Experiência em Excel, Word, PowerPoint, AutoCad, Acess e Internet.
  • Master in English - 2012.
  • Projeto Mais Educação - 2012.
  • Sistemas: Dksoft, Legal Mananger.
  • Idiomas Espanhol: leitura básica, escrita básica, conversação básica.
  • Inglês: leitura avançada, escrita avançada, conversação avançada.
  • Histórico profissional.
  • Wizard - de março/2019 - atual Professora de inglês Ministrar aulas no sistema interactive, adolescentes e adultos.
  • Auxiliando na formação acadêmica.
  • Planejamento de aula, warm up, relatório analítico sobre desenvolvimento pessoal.
  • Correção de lição de casa e feedback gramatical.
  • Ral Print - de julho/2017 a setembro/2017 Auxiliar Administrativo Elaboração de orçamentos.
  • Vendas.
  • Atendimento ao cliente.
  • Desenvolvimento de processos.
  • Emissão de ordem de produção.
  • Nunes & Sawaya Advogados - de abril/2016 a junho/2016 Assistente Administrativo Expedição - nacional e internacional.
  • Compras, manipulação de banco de dados, levantamento de informações, análise, diagnóstico e desenvolvimento de indicadores.
  • Confecção de relatórios gerenciais e cotações para tomadas de decisão.
  • Elaboração / atualização de banco de dados.
  • Brasil Treina - de julho/2014 a fevereiro/2016 Secretária / Professora de inglês Controle de compromissos da empresa, auxílio de departamentos, organização de arquivos, planejamento e organização de eventos.
  • Emissão de Nota Fiscal, Compras, Orçamento, Contratos.
  • Ministração de aulas para crianças até adultos.
  • Instituto Embelleze - de abril/2012 a julho/2012 Consultora de vendas Consultora de cursos profissionalizantes na área de estética.
  • Realizadas rotinas de telemarketing, relatórios, vendas de cursos profissionalizantes na área da beleza, recepção, pós-venda, e algumas rotinas administrativas.

Timeline

English Teacher

Elimei - Wizard
03.2019 - Current

Administrative Assistant

Cidinha - Ral Print
07.2017 - 09.2017

Assistant Manager

Laura - Nunes & Sawaya Advogados
03.2016 - 06.2016

Secretary and English Teacher

Denis - Brasil Treina
07.2014 - 02.2016

Sales Consultant

Márcio - Instituto Embelleze
04.2012 - 07.2012

Business Administration Bachelor's - Business Administration

Faculdade Anhanguera Sumaré

Master in English - English Language And Literature

CNA

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Brunna Pescarollo Gomes