Bruno Camargo Monteiro
Cruzeiro SP
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
25
25
years of professional experience
Work History
Census Field Officer
Instituto Brasileiro De Geografia E Estatística
01.2022 - 07.2023
- Attended team meetings to develop job knowledge.
- Communicated with Census takers via phone to answer questions and expedite process.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
Administrative Assistant
ICT Inglês Com Tecnologia
04.2020 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Commercial Cleaner
Bidvest Noonan Ireland
05.2018 - 03.2020
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Supervised supplies in inventory and submitted reorder requests.
Customer Service Assistant
Dealz Store
05.2018 - 03.2020
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Answered customer questions about product availability and shipment times.
- Described products to customers and how best to care for merchandise.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained new personnel regarding company operations, policies and services.
Housekeeper
The Dawson Hotel
02.2018 - 05.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Adhered to professional house cleaning checklist.
Administrative Assistant
ICT Inglês Com Tecnologia
12.2013 - 12.2017
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Logistics Specialist
Sestini Mercantil Ltda.
01.2008 - 11.2013
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Issued timely and accurate responses to both internal and external inquiries.
- Provided customers with status updates for tracked packages.
- Tracked orders and notified customers of status or potential delays.
Real Estate Broker
Centro Imobiliário Friburguense
01.1999 - 12.2000
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Arranged for inspections and surveys of sold properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Utilized online marketing platforms to promote real estate services and generate leads.
Education
Bachelor of Tourism Studies - Tourism And Travel Management
Centro Universitário Salesiano De São Paulo
Lorena SPMBA - Logistics Management
Centro Universitário Salesiano De São Paulo
Lorena SPSkills
- Tact and Sensitivity
- Outbound Calls
- Providing Feedback
- Participant Observation
Timeline
Census Field Officer
Instituto Brasileiro De Geografia E Estatística
01.2022 - 07.2023
Administrative Assistant
ICT Inglês Com Tecnologia
04.2020 - 12.2021
Commercial Cleaner
Bidvest Noonan Ireland
05.2018 - 03.2020
Customer Service Assistant
Dealz Store
05.2018 - 03.2020
Housekeeper
The Dawson Hotel
02.2018 - 05.2018
Administrative Assistant
ICT Inglês Com Tecnologia
12.2013 - 12.2017
Logistics Specialist
Sestini Mercantil Ltda.
01.2008 - 11.2013
Real Estate Broker
Centro Imobiliário Friburguense
01.1999 - 12.2000
Bachelor of Tourism Studies - Tourism And Travel Management
Centro Universitário Salesiano De São Paulo
MBA - Logistics Management
Centro Universitário Salesiano De São Paulo
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