Based on my only experience at the same company in my hole life, I'm looking for a new challenge, living in another culture and language, but applying as well my experience in the office acquired this seventeen years as their employee.
Overview
17
17
years of professional experience
Work History
Analista De Previdência - Pension Analyst
Economus - Instituto De Seguridade Social
02.2012 - Current
Analyzed expenses related to the administration of retirement programs, identifying areas where cost savings could be achieved.
Conducted regular audits of pension plans, identifying discrepancies and implementing corrective actions as needed.
Developed customized reports for clients, providing valuable insights into their pension plan performance.
Supported merger and acquisition activities by assessing impacts on existing pension plans.
Office Package skills, especially Excel.
Assisted human resources departments in resolving complex pension-related issues, improving employee satisfaction and retention rates.
Implemented effective communication strategies to provide participants with clear information about their retirement plans and options.
Managed participant data, ensuring accuracy and timely updates for benefit calculations and distributions.
Educated employees on the benefits of participating in company-sponsored retirement programs, increasing enrollment rates significantly.
Maintained compliance with federal regulations by staying current on legislative changes and updating policies accordingly.
Operador De Atendimento - Attendant
Economus - Instituto De Seguridade Social
03.2007 - 01.2012
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Collaborated with team members to improve overall service quality and guest experience.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Responded to all customer inquiries thoroughly and professionally.
Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Participated in training programs to stay current on industry best practices and company policies.
Education
Bachelor of Arts - Language - Portuguese / Spanish
Faculdades Metropolitanas Unidas - FMU
São Paulo, Sao Paulo, Brazil
12.2012
Skills
Microsoft Excel proficiency
Analytical Problem Solving
Data Interpretation
Report Preparation
Benefits calculations
Statistical modeling
Languages
Portuguese
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Italian
Advanced (C1)
English
Intermediate (B1)
Timeline
Analista De Previdência - Pension Analyst
Economus - Instituto De Seguridade Social
02.2012 - Current
Operador De Atendimento - Attendant
Economus - Instituto De Seguridade Social
03.2007 - 01.2012
Bachelor of Arts - Language - Portuguese / Spanish
Human Resources Administrative Assistant at IOSFA (Instituto de Obra Social de las Fuerzas Armadas y de Seguridad)Human Resources Administrative Assistant at IOSFA (Instituto de Obra Social de las Fuerzas Armadas y de Seguridad)
Médico Administrativo at Instituto Ecuatoriano de Seguridad Social, Seguro Social CampesinoMédico Administrativo at Instituto Ecuatoriano de Seguridad Social, Seguro Social Campesino