Bruno Cursino

• Enabled seamless migration to the cloud by planning and executing successful data transfer strategies.
• Optimized cost efficiency by recommending appropriate cloud services based on client needs and budget constraints.
• Contributed to business growth by participating in pre-sales activities, providing technical insights during client presentations, and crafting customized proposals.
• Ensured high availability of critical applications through implementation of robust disaster recovery plans.
• Streamlined communication across departments by creating centralized repositories for project documentation and resources, improving overall efficiency and collaboration within the team.
• Ensured regulatory compliance, conducting regular audits and implementing required updates to systems.
• Drove standardization efforts for technology platforms, reducing complexity while improving overall maintainability across the organization.

• Managed the adoption of Oracle Cloud Infrastructure in retail accounts for 4 years, overseeing pre-sales and post-sales processes, training, (FINOPS) cost management, and maintaining relationships at all organizational levels.
• Assisted customers with onboarding and product setup to foster successful adoption and usage.
• Established strong relationships with key customers, resulting in increased customer loyalty.
• Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
• Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.

• Tracked KPIs and created continuous improvement plans.
• Fostered an environment of continuous improvement through active solicitation of feedback from both customers and internal staff members.
• Collaborated with cross-functional teams to identify and resolve systemic product issues.
• Successfully led and managed a team comprising 32 technical professionals (specializing in Database and Middleware) as Support Manager, achieving a notable improvement of 20% in response time to support inquiries within government, financial, and telecommunications organizations during the year 2018.
• Assumed responsibility for overseeing two strategic accounts at the ACS department throughout 2017. Developed efficient procedures that led to a remarkable reduction of 40% in alerts and an impressive decrease of 30% in critical incidents managed by global teams. Displayed expertise through effective crisis management and production of executive reports.

• Demonstrated expertise by delivering advanced technical support for ERP products including E-Business Suite, Hyperion, Siebel, and Database while working as a consultant at Oracle Inc. between 05/2012 and 08/2015.
• Served as a trusted advisor to clients by offering unbiased guidance based on thorough analysis of available data.
• Evaluated client performance metrics, identifying areas for improvement and developing targeted action plans.
• Contributed expertise to a datacenter migration project as a consultant for Tractebel Energia Inc. Specialized in managing database and middleware environments, process automation, and environment monitoring.

• Demonstrated leadership as a Technical Leader at Deloitte Touche Inc. by overseeing the successful migration project of 17 Oracle EBS ERP environments, employing innovative automation techniques using shell scripting that reduced overall migration time by half. Automated processes for the operation, reducing 70% of time in technical activities.
• Optimized resource allocation by strategically planning project timelines and priorities. Identified key growth opportunities for clients through meticulous market research and analysis.

• Triscal Consulting and Technology

Managed monitoring duties for 60 systems involving Databases, ERP, and Middleware. Streamlined processes to enhance infrastructure efficiency leading to reduced incidents. Proficient in utilizing Oracle Database and ERP.

• Liquigás Distribuidora S.A

Played an integral role in implementing SPED Fiscal to align with Brazilian regulations. Streamlined the management of 19 production databases, encompassing SAP environment as well.

• Ninecon Consultores Associados Ltda

Delivered exceptional database support for Oracle ERP with a focus on automating administrative operations using shell scripting, such as patch implementation and fiscal printer setup. Played an essential role in supporting various ERP E-Business Suite Infrastructure migration projects and maintained the overall health of the system.