Caralie Ford
Marshfield High School
Plymouth
2024
years of professional experience
Work History
Server
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages accurately and efficiently to enhance guest experience.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen team to ensure timely meal preparation and delivery.
- Resolved customer complaints professionally, ensuring satisfaction and repeat business.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated waitlist effectively during peak hours to minimize wait times.
- Communicated daily specials and menu items to enhance guest experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Server
- Delivered exceptional customer service while efficiently managing multiple tables in high-end restaurant.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders during peak hours.
- Adapted quickly to changing customer needs, providing tailored recommendations based on preferences and dietary restrictions.
- This exceptional restaurant frequently catered to private events in the Cape Cod area. I assisted in set-up, preparation, service and break down at some very exclusive homes and clubs.
Catering Assistant
- Assisted in preparation and serving of food for exclusive events, ensuring high-quality presentation and delivery.
- Supported event setup and breakdown, adapting quickly to changing requirements and timelines.
- Collaborated with team members to streamline service processes, enhancing overall guest experience.
Director of Guidance
20 Years 3 Months- Developed and implemented comprehensive guidance programs addressing student academic and emotional needs.
- Collaborated with faculty to integrate social-emotional learning into curriculum.
- Facilitated workshops for students and parents on college readiness and mental health awareness.
- Mentored guidance staff, promoting professional development and effective counseling techniques.
- Analyzed student data to identify trends, enhancing targeted interventions for at-risk populations.
- Managed a team of counselors, ensuring they received ongoing training and support in order to effectively serve students'' diverse needs.
Education
Master of Arts - School Counseling
Bachelor of Arts - Psychology
Skills
Strong work ethic
Excellent interpersonal and leadership skills
Hospitality service expertise
Outstanding management and problem-solving competencies
Effective collaborator with team members
Timeline
Director of Guidance
Marshfield High School
09.2003 - 12.2023Read More
Server
Sun Tavern Restaurant
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Hostess
Sun Tavern Restaurant
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Server
East Bay Lodge
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Catering Assistant
East Bay Lodge
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Northeastern University
Master of Arts from School Counseling
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Colgate University
Bachelor of Arts from Psychology
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