Summary
Overview
Work History
Education
Skills
Languages
Languages
References
Timeline
Generic

Carlos De Moraes

Brasília

Summary

Detail-oriented Administrative Assistant with extensive experience supporting executives and teams. Proficient in calendar management, travel coordination, and document creation. Demonstrated ability to manage multiple priorities while maintaining organization, with advanced skills in Google Workspace and Microsoft Office.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

MINISTRY OF TOURISM
Brasília
11.2020 - 09.2022
  • Optimized internal collaboration across departments by coordinating calendar management and travel logistics for department leadership, reducing meeting conflicts by 30% in a year through effective organization and diligent follow-up.
  • Resolved client issues across multiple channels by handling data entry errors and fund inquiries with empathy and clarity, leading to higher client satisfaction over 22 months.
  • Delivered over 2,400 formal communications over 22 months by drafting, formatting, and editing memos and reports using internal process management systems, ensuring high accuracy and clarity.
  • Facilitated informed decision-making by developing over 40 impactful visual presentations and strategic reports within 6 months utilizing Google Slides, Excel, and PowerPoint, enhancing department strategies on fund distribution and project planning.
  • Reviewed and arranged over 4,200 cultural fund transactions within 22 months, applying Excel-based systems and compliance checklists to maintain timely and correct financial execution.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Operations & Executive Support Coordinator

AMAZING FOODS
Brasília
04.2018 - 05.2019
  • Established strong relationships with the U.S. and European clients by providing comprehensive support, including scheduling, issue resolution, and reporting, via email, phone, and virtual meetings, contributing to improved client retention over 13 months.
  • Maintained documentation accuracy by generating invoices, reports, and schedules using Google Sheets and ERP systems, reducing order tracking errors by 20% over 13 months.
  • Increased order delivery efficiency by 15% in 8 months via redesigning inventory and fulfillment workflows, leveraging structured handoffs, and advancing task prioritization approaches.
  • Coordinated 50+ outbound shipments in 5 months by managing vendor communications and internal alignment, ensuring on-time delivery, and reducing operational delays.
  • Optimized onboarding process for 5 or more new hires over 4 months by providing training on company workflows, tools, and documentation, enhancing new staff self-sufficiency by 40%
  • Organized and facilitated regular meetings with senior management teams.

Education

High School Diploma -

CESEC Júlio Martins Ferreira
Unaí, MG
01.2020

Skills

  • Calendar & Email Management (Google Calendar, Outlook, Gmail)
  • CRM Tools (eg, HubSpot, Trello – quick learner)
  • Document & File Management (Google Workspace, Microsoft Office)
  • Travel & Booking Coordination
  • Report & Presentation Preparation (Slides, PowerPoint, Excel)
  • Spreadsheet Automation & Data Entry
  • Remote Collaboration Tools (Zoom, Meet, Slack)
  • AI Tools for Productivity (eg, ChatGPT, Gemini)

Languages

  • English, C2 Level
  • Portuguese, Native

Languages

Portuguese
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Administrative Assistant

MINISTRY OF TOURISM
11.2020 - 09.2022

Operations & Executive Support Coordinator

AMAZING FOODS
04.2018 - 05.2019

High School Diploma -

CESEC Júlio Martins Ferreira

Similar Profiles

CREATE PROFILE
Carlos De Moraes