Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Volunteer Experience
Key Qualifications
Cover Letter
Websites
Timeline
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Caroline Farro

New Jersey

Summary

Dedicated Executive and Legal Support Professional skilled in managing sensitive information and optimizing operational processes for diverse teams. Expertise in legal document preparation, client scheduling, and cross-functional communication drives team effectiveness and enhances client interactions, supporting organizational goals in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Assistant

H&R Block
Toms River- NJ
01.2026 - 04.2026
  • Coordinated client appointments and optimized scheduling for tax professionals.
  • Assisted in gathering necessary financial documents and information to facilitate tax preparation.
  • Managed calendar updates and resolved scheduling conflicts efficiently.
  • Assisted clients with tax preparation and filing processes.
  • Processed transactions accurately using financial software tools.
  • Handled incoming calls, directing inquiries to appropriate departments to ensure timely responses.

Nanny

Nanny
New Jersey
01.2024 - 12.2025
  • Coordinated daily schedules, appointments, and logistics to optimize family routines.
  • Maintained confidential records while facilitating effective communication with schools and healthcare providers to support child development.
  • Supervised daily activities and routines for children in the home environment.
  • Planned and prepared nutritious meals tailored to children's dietary needs.
  • Organized educational games and activities to promote child development.

Au Pair

Au Pair
New Jersey
01.2022 - 01.2024
  • Coordinated school schedules and routines, facilitating communication with external service providers to support children's educational needs.
  • Organized structured daily planning to maintain consistency and support efficient transitions in a fast-paced environment.
  • Supervised daily activities and schedules for children in the host family.
  • Organized educational and recreational activities to promote child development.
  • Assisted with homework and academic projects to enhance learning experiences.

Legal Assistant

Legal Assistant
São Paulo
01.2019 - 01.2024
  • Prepared legal documents, filings, and correspondence to ensure compliance and support case management.
  • Managed client files, deadlines, and billing processes to maintain organization and meet obligations.
  • Coordinated communication among attorneys, clients, and external contacts to facilitate information flow and enhance collaboration.
  • Completed tasks remotely from home office.

Legal Administrative Intern

Legal Administrative Intern
São Paulo
01.2019 - 12.2019
  • Coordinated legal filings, court submissions, scheduling, and document preparation to ensure compliance and timely processing.
  • Facilitated internal billing and case management procedures to enhance accuracy and streamline operations.
  • Assisted attorneys with case preparation and document organization.
  • Managed scheduling for client meetings and court appearances.
  • Conducted legal research to support ongoing cases and projects.

Sales Assistant

Sales Assistant
São Paulo
01.2016 - 12.2018
  • Managed administrative processes, oversaw inventory, and supported customers to ensure smooth operations.
  • Created and maintained internal documentation and compliance records to uphold standards.
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance customer experience.
  • Processed sales transactions efficiently at the point of sale.

Education

Bachelor's Degree - Business Administration

Braz Cubas University Center
Brazil
01-2020

Skills

  • Administrative support
  • Scheduling appointments
  • Customer relationship management
  • Data entry
  • Power BI analysis
  • Data cleaning Excel
  • Microsoft Office Suite
  • SAP Concur
  • Clio
  • MyCase
  • TrialWorks
  • Communication coordination
  • Data cleaning Excel

Languages

  • Portuguese, Native
  • English, Fluent
  • Spanish, B2

Personal Information

  • Work Permit: Authorized to work in the U.S.
  • Visa Status: Green Card Holder

Volunteer Experience

  • Animal Rescue Volunteer, Patinhas Butantã
  • Children's Activities Volunteer, Projeto Morro da Lua

Key Qualifications

  • More than five years supporting executives and attorneys in high-responsibility environments.
  • Advanced communication across multicultural teams and stakeholders.
  • Strong organizational capacity and accurate meeting preparation.
  • High level of confidentiality, professionalism, and proactive decision-making.
  • Ability to work under urgency with excellent prioritization and multitasking.
  • Forward-thinking, resourceful attitude and strong work ethic.

Cover Letter

Dear Hiring Manager,

I am writing to express my interest in opportunities within your organization where I can contribute my skills in administration, data analysis, and customer service. I hold a Bachelor’s degree in Business Administration from Centro Universitário Braz Cubas in Brazil and currently reside in New Jersey, where I am actively building my career in the United States.

Most recently, I worked at H&R Block as a CPR representative, where I gained hands-on experience in customer support, client interaction, and operational processes during the 2026 tax season. This role strengthened my ability to work in fast-paced environments, handle sensitive information with accuracy, and deliver high-quality service to clients.

In addition, I have completed training in Data Analysis and Visualization with Power BI and Excel with Copilot, which enhanced my ability to organize, interpret, and present data effectively to support business decision-making. I am continuously developing my technical and analytical skills to align with modern business and healthcare-related environments.

I am particularly interested in opportunities that allow me to grow professionally while contributing to a team-oriented and results-driven organization. My long-term goal is to pursue a Master’s degree in the healthcare field in the United States, and I am eager to build experience that strengthens my analytical, administrative, and problem-solving capabilities.

I would welcome the opportunity to further discuss how my background and skills can contribute to your team. Thank you for your time and consideration.

Sincerely, Caroline Farro

Websites

Timeline

Assistant

H&R Block
01.2026 - 04.2026

Nanny

Nanny
01.2024 - 12.2025

Au Pair

Au Pair
01.2022 - 01.2024

Legal Assistant

Legal Assistant
01.2019 - 01.2024

Legal Administrative Intern

Legal Administrative Intern
01.2019 - 12.2019

Sales Assistant

Sales Assistant
01.2016 - 12.2018

Bachelor's Degree - Business Administration

Braz Cubas University Center
Caroline Farro