Caroline Gerulaitis De Souza
Executive Assistant
Guarulhos
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 8 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Jr. Directory’s Assistant - International Sales Assistant
Record TV
São Paulo, SP
02.2020 - 10.2021
- Assist International Sales Director and Manager
- Support department in administrative demands
- Manage travel arrangements
- Organize meeting schedules
- Manage expense reports such as corporate cards
- Contract postal services
- Screen and direct phone calls and distribute correspondence
- Act as office manager by keeping up with office supply inventory
- Handle confidential files and subjects
- Manage and archive documents, supply and promotional gifts
- Act as point of contact among executives, employees, clients and other external partners
- Act as International Sales assistant in Asian and Caribbean territories
- Negotiated with Media companies to achieve advantageous deals for company.
Bilingual Receptionist
Tozzini Freire Law Firm
São Paulo, SP
10.2017 - 07.2019
- Manage all meeting room reservations
- Manage kitchen, maintenance, cleaning and helpdesk staff
- Send internal communication
- Greet and welcome native and foreign guests
- Direct visitors to appropriate meeting room
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Order front office supplies and keep inventory of stock
- Answer requests from Secretaries, Lawyers and Partners
- Elaborate reservations reports
- Receive and refer documents
- Help in events of office
- Perform other clerical receptionist duties such as filing, photocopying
- Train and keep track of new employees on team.
Administrative Assistant - Academic Support
Fundação Getúlio Vargas – FGV University
São Paulo, SP
08.2015 - 03.2017
- Make parameter setting for post-graduate courses in system
- Keep up with registrations and elaborate follow up reports
- Open and close website registrations
- Answer incoming phone calls and e- mails from candidates/professors/parents/students in Portuguese and eventually in English
- Send selection process follow up e-mails to candidates
- Elaborate spreadsheets
- Communication with course’s coordination and secretaries
- Half-year trips to apply entrance examination in other cities
- Assume responsibility for department during vacation of employee in charge.
Reservations Agent
Pullman SP International Airport Hotel
Guarulhos, SP
01.2014 - 08.2015
- Register individual reservations in system
- Answer incoming phone calls and e-mails in Portuguese and eventually in English and Spanish
- Clarify doubts and answer to guest requests
- Keep track of reservations in system every day
- Charge prepaid reservations and insert into system
- Elaborate and send reservation confirmations
- Block group rooms in system
- Train and keep track of new employees on team.
Bilingual Administrative Assistant (Paralegal)
Gusmão e Labrunie Intelectual Property Law Firm
São Paulo, SP
06.2012 - 02.2013
- Elaborate patent examination requests
- Review patent examination requests of trainees
- Elaborate requirement requests
- Obtain data with clients
- Fill out forms and issue guides for INPI (National
- Institute of Industrial Property)
- Keep up with revenues
- Register data in system
- Deadline control
- Elaborate communications in Portuguese and English
- Send deadline reminders to clients
- Organize spreadsheets
- Assume responsibility for department during vacation of employee in charge.
Education
Technical - Secretarial Studies And Office Administration
Instituto Monitor
São Paulo 10.2018 - 12.2023
Bachelor - Languages, Translation And Interpreting
Faculdades Metropolitanas Unidas
Sao Paulo, SP 02.2009 - 05.2017
Technical - English
Microcamp
São Paulo 05.2006 - 05.2008
Skills
Multi-line phone proficiency
Timeline
Jr. Directory’s Assistant - International Sales Assistant
Record TV
02.2020 - 10.2021
Technical - Secretarial Studies And Office Administration
Instituto Monitor
10.2018 - 12.2023
Bilingual Receptionist
Tozzini Freire Law Firm
10.2017 - 07.2019
Administrative Assistant - Academic Support
Fundação Getúlio Vargas – FGV University
08.2015 - 03.2017
Reservations Agent
Pullman SP International Airport Hotel
01.2014 - 08.2015
Bilingual Administrative Assistant (Paralegal)
Gusmão e Labrunie Intelectual Property Law Firm
06.2012 - 02.2013
Bachelor - Languages, Translation And Interpreting
Faculdades Metropolitanas Unidas
02.2009 - 05.2017
Technical - English
Microcamp
05.2006 - 05.2008
Similar Profiles
KAYIGWA ABDUL TIMOTHYKAYIGWA ABDUL TIMOTHY
Live studio floor manager at Record TV UgandaLive studio floor manager at Record TV Uganda
Jennifer AlexanderJennifer Alexander
Director of Sales at WLNS TV/WLAJ TV/ELAJ TVDirector of Sales at WLNS TV/WLAJ TV/ELAJ TV
Brandon BoydBrandon Boyd
Warehouse Associate at Nashville Record PressingWarehouse Associate at Nashville Record Pressing