CASSIANA VALLER CUSTODIO
São José
Resumo
Professional with 11 years of experience in communication and public relations. Proven track record of identifying efficient solutions to complex issues, streamlining daily operations, and delivering high-quality service.
Versatile and detail-oriented bilingual professional with a solid background in Linguistics and Law, and Advanced English proficiency.
Dedicated to combining clear communication and client relations with the dynamism of digital entrepreneurship and content creation. Adept at revising materials, analyzing market trends, and adapting tone for diverse audiences.
Eager to contribute creativity, strong analytical skills, and a proactive mindset to a dynamic team.
Visão geral
4
4
Languages
1
1
Certification
26
26
years of post-secondary education
11
11
years of professional experience
Experiência profissional
Judicial Technician
Court of Justice
2015.07 - 2026.10
- Provided direct customer service to citizens, understanding complex legal inquiries and delivering clear, accurate, and empathetic information.
- Managed internal documentation and adhered strictly to institutional norms, regulations, and deadlines.
- Resolving customer issues with calmness and kindness, even in stressful situations
E-commerce Founder & Digital Entrepreneur
Online Stationery Business
2021.03 - 2024.03
- Produced engaging social media content, editing high-quality audio and video materials to boost brand awareness.
- Conducted market research and monitored industry trends to identify new business and product opportunities.
- Evaluated operational results and analyzed data to support strategic decision-making and improve market performance.
- Participated in trade fairs and events, creating networking opportunities to establish and promote the brand.
Formação acadêmica
Bachelor - Pedagogical degree in Portuguese (Linguistics)
Uniasselvi
Brusque 2001.05 - 2020.07
Postgraduate Degree - Criminal Sciences
Centro de Estudos Renato Saraiva
2017.01 - 2019.01
Postgraduate Degree - Constitutional Law
Damásio Educacional
2012.01 - 2013.01
Bachelor of Laws - Laws
UDC
Foz do Iguaçu 2005.01 - 2009.01
Habilidades e competências
- Content & Communication: Creative & technical writing, copywriting, proofreading, text editing, storytelling, interpersonal communication
- Digital & Marketing: Basic e-commerce and digital marketing, content optimization via ChatGPT/AI, familiar with major social media platforms, branding strategies
- Software: Adobe Illustrator (Basic), Google Docs, MS Office (Basic tools)
- Soft Skills: Problem-solving, teamwork, adaptability, organization and planning, goal-oriented, fast learner
Certificados
Digital Marketing (Basic) – SEBRAE Santa Catarina, Adobe Illustrator CC (Basic) – Udemy, Profitable Writing (Escrita Lucrativa) – Faculdade Brasília (Focus on professional, creative, and written communication)
LANGUAGES
Português
Língua materna
Portuguese: Native speaker
Proficiente
English: Advanced (C1 Level)
Avançado
Spanish: Advanced (C1 Level)
Avançado
Animal Welfare Volunteer
- Assisted in animal rescue and welfare operations, developing high emotional intelligence and resilience under pressure.
- Contributed to fundraising campaigns dedicated to animal sterilization and maintenance costs by assisting in event operations.
- Provided foster care, ensuring essential animal health and well-being, and successfully managed the subsequent adoption process.
Interesses
- Barista & Specialty Coffee Enthusiast:
Host interactive workshops teaching home-brewing methods and coffee techniques to enthusiasts
Share deep knowledge of specialty coffee, engaging with clients and clarifying doubts about products and brewing utensils
Linha do tempo
E-commerce Founder & Digital Entrepreneur
Online Stationery Business
2021.03 - 2024.03
Postgraduate Degree - Criminal Sciences
Centro de Estudos Renato Saraiva
2017.01 - 2019.01
Judicial Technician
Court of Justice
2015.07 - 2026.10
Postgraduate Degree - Constitutional Law
Damásio Educacional
2012.01 - 2013.01
Bachelor of Laws - Laws
UDC
2005.01 - 2009.01
Bachelor - Pedagogical degree in Portuguese (Linguistics)
Uniasselvi
2001.05 - 2020.07