Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
CHRISTINA TYRER
Open To Work

CHRISTINA TYRER

Fredericksburg

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Team ManagerLead PhlebotomistOffice AdministratorCustomer Support SpecialistCustomer Success Manager

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Fredericksburg, VA
Open to relocation: Yes

Salary Range

$23/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsPaid time off

Summary

Accomplished Team Manager experienced in administrative and customer support roles, with a strong track record in team supervision and motivation to exceed performance benchmarks. Expertise in data entry, communication, and collaboration drives operational efficiency and client satisfaction. Experienced Medical Assistant skilled in direct patient care and medical office management, committed to regulatory compliance and fostering patient trust through effective interpersonal skills.

Overview

11
11
years of professional experience

Work History

Medical Assistant/Laboratory Phlebotomist

Patient First
Fredericksburg, VA
2025.05 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Supported healthcare providers during patient examinations and procedures to enhance patient experience.
  • Managed patient intake and maintained accurate medical records.
  • Collected laboratory samples and performed basic diagnostic tests.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests.
  • Educated patients about medications, procedures and physician's instructions.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.

Postal Service Clerk

USPS
Warrenton, VA
2024.01 - 2025.04
  • Processed incoming and outgoing mail efficiently and accurately.
  • Assisted customers with inquiries regarding mailing services and options.
  • Operated postal equipment to sort and deliver packages efficiently.
  • Maintained accurate records of postal transactions and inventory to ensure operational integrity.
  • Managed customer complaints and resolved issues promptly.
  • Ensured compliance with postal regulations and safety protocols.
  • Facilitated sales of stamps, services, and packaging, enhancing customer experience at the counter.

Team Manager

Alorica/Goldman Sachs Bank
Fredericksburg, VA
2021.06 - 2024.08
  • Drove team success through strategic goal-setting aligned with organizational objectives.
  • Set goals and led weekly discussions to prioritize client expectations and enhance team metrics.
  • Supervised and motivated team members, fostering collaboration to enhance daily operations.
  • Mentored new hires and retrained staff, strengthening team capabilities and performance.
  • Managed schedules and compiled data to effectively track daily goals and metrics.
  • Resolved 500 inquiries weekly, consistently meeting established performance benchmarks.
  • Ensured regulatory compliance through regular training and certification on banking laws.
  • Safeguarded personal information by adhering to all relevant regulations.

Auto Insurance Agent

GEICO
Fredericksburg, VA
2015.06 - 2024.09
  • Assisted clients in understanding auto insurance policies and coverage options.
  • Evaluated client needs to recommend appropriate insurance products and services.
  • Upsold products to policyholders and potential new clients.
  • Addressed and resolved clients' inquiries and concerns promptly, ensuring high levels of client satisfaction.
  • Fostered strong relationships with existing customers, driving satisfaction and encouraging policy renewals.
  • Conducted follow-ups to ensure customer satisfaction with services provided.
  • Executed processing of applications, endorsements, cancellations, reinstatements, audits, and renewals with precision and efficiency.
  • Collaborated with team members to improve service delivery and operational efficiency.
  • Served as a resource for colleagues who were unfamiliar with certain aspects of auto insurance products.

Education

Nursing/Laboratory Techologies

Career Training Solutions
Fredericksburg, Virginia
2009-08

High School Diploma -

South Stafford Christian School
Fredericksburg, Virginia
2003-05

Skills

  • Time management
  • Organizational skills
  • Team dynamics
  • Communication skills
  • Detail-oriented approach
  • Customer service excellence
  • Conflict resolution
  • Team leadership
  • Teamwork and collaboration
  • Medical terminology knowledge
  • Healthcare documentation
  • Medical record management
  • HIPAA knowledge
  • Health regulations knowledge
  • Patient education strategies
  • Patient relationship management
  • Healthcare software proficiency
  • Data accuracy
  • Workflow optimization
  • Problem solving
  • Analytical decision making
  • Process improvement
  • Compliance management
  • Effective communication
  • Relationship building
  • Mentorship skills
  • Report preparation
  • Sales expertise
  • Complaint resolution
  • Training development aptitude
  • Data management
  • Call center experience
  • CRM software expertise
  • Written communication
  • MS office suite
  • Database maintenance
  • Leadership development
  • Professionalism
  • Workflow planning
  • Scheduling
  • Operations management
  • Performance management
  • Work delegation

References

  • Tatiana Winberry, Mary Washington Healthcare, tanyamich77@icloud.com, 540-940-1398
  • Sarah Cary, Long and Foster, S.cary98@gmail.com, +1 540-268-0468
  • Jessica Carter, Fredericksburg Police Department, Jessica.carter@virginia.gov, +1 540-903-2357

Timeline

Medical Assistant/Laboratory Phlebotomist

Patient First
2025.05 - Current

Postal Service Clerk

USPS
2024.01 - 2025.04

Team Manager

Alorica/Goldman Sachs Bank
2021.06 - 2024.08

Auto Insurance Agent

GEICO
2015.06 - 2024.09

Nursing/Laboratory Techologies

Career Training Solutions

High School Diploma -

South Stafford Christian School

Similar Profiles

  • Alicia DennisAlicia Dennis

    Medical Assistant/Laboratory Phlebotomist at AdventHealth Family MedicineMedical Assistant/Laboratory Phlebotomist at AdventHealth Family Medicine

  • Maria SierraMaria Sierra

    MEDICAL ASSISTANT/Laboratory Phlebotomist at Qc KinetixMEDICAL ASSISTANT/Laboratory Phlebotomist at Qc Kinetix

  • Tammy WilsonTammy Wilson

    Medical Assistant/Laboratory Phlebotomist at Fast Pace Urgent CareMedical Assistant/Laboratory Phlebotomist at Fast Pace Urgent Care

  • Alicia DennisAlicia Dennis

    Medical Assistant/Laboratory Phlebotomist at AdventHealth Family MedicineMedical Assistant/Laboratory Phlebotomist at AdventHealth Family Medicine

CREATE PROFILE
CHRISTINA TYRER