Cynthia Rodrigues

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Gained extensive knowledge in data entry, analysis and reporting.
• Self-motivated, with a strong sense of personal responsibility.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Provided primary customer support to internal and external customers.
• Answered constant flow of customer calls with minimal wait times.
• Updated account information to maintain customer records.
• Tracked customer service cases and updated service software with customer information.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Handled customer inquiries and suggestions courteously and professionally.
• Processed customer service orders promptly to increase customer satisfaction.
• Promptly responded to inquiries and requests from prospective customers.

- Atuação na Produção, Montagem e Realização de Eventos e Desfiles de Moda;

- Acompanhamento de Conteúdo para montagem de catálogo de moda digital;

- Acompanhamento na produção de vídeos de campanhas de coleção;

- Coordenação de produção de desfile de moda com equipe de camarim, Make e Hair, modelos e catering;

- Coordenação na montagem de cenografia, iluminação e decoração em eventos de moda como desfiles e coletivas de lançamento de coleção.

- Acompanhamento na Criação, Pré Produção e Produção de Projetos;

- Atendimento ao Cliente na venda de projetos;

- Responsável pelo encaminhamento do projeto até realização do Evento;

- Coordenação Full Time do Evento.