Minitab
Daiane Nascimento
Work Preference
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
PROJECT COORDINATOR
True Mechanical / Appleton Construction
Burnaby, BC
08.2024 - Current
- Organized and standardized the cloud filing system based on the needs of four departments. Developed a Standard Operating Procedure (SOP) and shared the new model with all team members.
- Track hours and expenses to keep the project on task and within budget.
- Create job files for each project and maintain current data in each file.
- Produce reports based on construction site visits and distribute them to internal team members and clients.
- Construction site meeting with clients and city inspectors when required.
- I have created a workbook for finishing selection to clients based on the construction scope. It's an assertive presentation tool that keeps clients' preferences on track and facilitates internal communication with the team.
OPERATIONS MANAGER/ COORDINATOR
Contemporary Office Interiors
Burnaby, BC
08.2022 - 10.2023
- Managed warehouse inventory.
- Developed fleet maintenance schedule for preventative maintenance.
- Presented a racking solution to optimize floor plan utilization and product organization. Due to company restructuring, the project was put on hold.
- Acted as the first point of contact for repair & warranty services. I helped to decentralize Alberta's operations and ticket processing, integrating the department in British Columbia
- Organized the schedule for delivery and installation of new products, and repair & warranty work.
- Processed payroll data entry and managed staff time off schedule.
- Ensured safe work practices and policies were followed by the team.
PROJECT PLANNER
Capilano University
North Vancouver, BC
08.2021 - 02.2022
- Established planning objectives for projects by identifying key issues, approaches and performance metrics.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Projects that I worked on: Lighting retrofit upgrade on Bosa Building, Maple Building HVAC upgrade, and Capilano Library renovation.
SUPVR/ COORD., FACILITY SERVICES - YVR AIRPT
Angus Consulting Management
Richmond, BC
07.2019 - 05.2021
- Developed and implemented schedules and procedures for safety inspections and preventive maintenance programs.
- Implemented a work order tracking system for KPIs. The dashboard created graphical analyses used for monthly reports presented to key stakeholders. In the first month of implementation, we noticed a performance of 40.76% above our monthly target (736 calls out of 300 monthly calls per contract). This gave us leverage to renegotiate our contract with the YVR Authority, allowing for greater control over planning and resources.
- Developed a layout study to improve the shop. Decluttering and identification of parts reduced the time to search for materials and optimized physical space.
- Participated in committee meetings by attending departmental, health and safety, project planning and management meetings.
- Prepared repair estimates that were out of scope and coordinated execution with stakeholders, suppliers and team members once approved.
PROJECT COORD. / ADMIN.
Platinum Pro Claim Restorations
Richmond, BC
01.2016 - 07.2019
- Coordinated project plans with customers, project members, and subcontractors.
- Provided weekly project progress to Strata Adjusters and Property Managers.
- Worked with estimating software (Xactimate) to enter sketches and scopes, generating estimates.
- Increased customer satisfaction by approx. 60% in the team by developing an email template to customers informing the cause of loss, areas affected and a rough estimate of completion. Customers were happy to know the big picture of the process and to whom to talk regarding any questions or concerns.
- The biggest project that I worked on was a 50-unit flood due to a pipe burst on the top of the building
Summary
Demonstrates strong analytical, communication, and teamwork skills. Brings a positive attitude and commitment to continuous learning and growth.
Education
Green Belt - Lean Six Sigma
The Council For Six Sigma Certification
03.2024 - 02.2025
Diploma - Operations Management, Industrial Engineering
British Columbia Institute of Technology
Burnaby, BC 09.2015 - 04.2017
Bachelor of Science - Production Engineering
Pontifical University Catholic of Parana
Toledo, Parana, Brazil 02.2007 - 01.2012
Skills
- Safety and compliance
- Staff leadership and direction
- Scheduling and planning
- Project reporting
- Teamwork and collaboration
- Continuous improvement
- Technical Writing
- Problem-solving aptitude
- Subcontractor management
- Coordinate team operations
- Cross-functional collaboration
Certification
- Six Sigma Green Belt Certification – The Council for Six Sigma Certification
- Leadership for Safety Excellence - BCCSA
Accomplishments
- Organized and standardized (SOP) cloud file system based on the needs of four departments.
- Led and supervised a team of 20 building operators at YVR Airport.
- Achieved 40.76% contract gain by introducing a work order dashboard for the KPI monthly service report.
- Coordinated restoration of a 50-unit building flood.
- Increased customer satisfaction by approx. 60% by sending an email template to customers informing the cause of loss, areas affected within the unit, a rough estimate of completion and team contact information for any further assistance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Work is love made visible
Khalil Gibran
Software
MS Office
CRM
Mondaycom
Sharepoint
Excel
Languages
English
Advanced (C1)
Portuguese
Bilingual or Proficient (C2)
Interests
Quality
Statistics
Self- Development
Technology
Hiking
Gardening
Handcrafting
Timeline
PROJECT COORDINATOR
True Mechanical / Appleton Construction
08.2024 - Current
Green Belt - Lean Six Sigma
The Council For Six Sigma Certification
03.2024 - 02.2025
OPERATIONS MANAGER/ COORDINATOR
Contemporary Office Interiors
08.2022 - 10.2023
PROJECT PLANNER
Capilano University
08.2021 - 02.2022
SUPVR/ COORD., FACILITY SERVICES - YVR AIRPT
Angus Consulting Management
07.2019 - 05.2021
PROJECT COORD. / ADMIN.
Platinum Pro Claim Restorations
01.2016 - 07.2019
Diploma - Operations Management, Industrial Engineering
British Columbia Institute of Technology
09.2015 - 04.2017
Bachelor of Science - Production Engineering
Pontifical University Catholic of Parana
02.2007 - 01.2012