DANILO MANENTE MARCHETTO

Exceeding target for 3 consecutive years

I developed partnerships between companies, adding value to the product and meeting customer needs, globally.
This had a positive impact on the company for future business.

• Prospect new customers as a hunter Propose the idea of value instead of price to the customer Participation in demonstrations Prospect, Support and Train distributors across the whole country Reported the daily routine in Sales Force-CRM
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
• Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
• Contributed to team objectives in fast-paced environment.
• Contributed to event marketing, sales and brand promotion.
• Negotiated prices, terms of sales and service agreements.

• Developing new business by prospecting for potential new customers Liaising with customers to establish a positive relationship and retrieving old customers from competitors Providing demonstrations for customers Key Account Manager for Braskem and Oxiteno, understanding their needs and mapping all sites with names of buyers, users, decision makers and their managers Developing strategies and practices to manage and analyze customer interactions and data ensuring sales growth Providing training and installation of equipment such as pHmeters and balances Reported the daily routine in Sales Force-CRM

• Leading a 6 member sales team for Brazil and part of South America, reporting to General Manager
• Supported some distributors in Latin America Planning and setting goals for each brand, pricing, setting discounts and in contact with suppliers Elaborating business plan according to the market and each region’s needs Leading sales meetings to establish and update projects as well as individual strategies Controlled KPI management Train new and existing employees Propose and implement sales training for team Aligned expectations between the company and employees
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Optimized sales funnel management, enhancing lead generation and conversion rates.
• Expanded market share by identifying and penetrating untapped markets.
• Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

• Managed the sales team for the South, Southeast and Northeast regions operating directly in the North and Midwest Account Manager for brands such as PAMAS, Elementar, Horiba, Analytical Controls, Skalar and Falex, focused on markets such as lubricants, O&G Upstream, Pharmaceutical
• Environmental and Water Markets Reported directly to Sales Manager and the suppliers Overseas
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Developed strong relationships with key clients, resulting in repeat business and increased revenue.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Analyzed sales data to set quotas and assess potential areas of growth.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
• Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
• Developed and enforced policies and procedures for compliance with company policies.
• Built strong relationships with clients by following up on previous purchases and suggesting new products.

• Prospected for new customers Proposed the idea of value instead of price to the customer Participated in equipment demonstrations Assisted distributors across the whole country
• Presented professional image consistent with company's brand values.
• Consulted with businesses to supply accurate product and service information.

• Actively prospected for potential new customers and new markets Participated in face-to-face electronic auctions Liaised with Universities working on closed specs for bids
• Collaborated with other sectors within the company such as Inside Sales and Services
• Successfully increased sales from U$200k to U$3m in five years by prospecting new markets besides Oil & Gas i.e environmental, food and feed, universities and biofuels, breaking the ‘taboo’ of being established only in O&G market

• Installed, trained and provided demonstrations Translated brochures and technical papers Developed sales methods, trained sales team pre and after sales support