Dawn Tamara Wenning
Forked River
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
15
15
years of professional experience
Work History
Office Manager
County Line Auto Body
Howell Township
12.2020 - Current
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Coordinated meetings and department activities.
- Ensured compliance with applicable laws regarding employment practices.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed, scheduled and coordinated office functions and activities for employees.
- Team Building Exercises
Customer Service Representative
Carstar Champion
Hightstown
12.2010 - 12.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Certificate in Estimatics - Automotive Estimatics
Vale Technical School
Camp Hill, PA09.1996
Skills
- Team Supervision
- Customer Service
- Policy Development
- Office Management
- Scheduling
- Administrative Support
- Customer Relations
- Human Resources
Timeline
Office Manager
County Line Auto Body
12.2020 - Current
Customer Service Representative
Carstar Champion
12.2010 - 12.2020
Certificate in Estimatics - Automotive Estimatics
Vale Technical School