Débora Raquel Barros
Cuiabá - MT
Summary
Proven Bilingual Consultant and Auditor with a robust background in enhancing bilingual education systems at Systemic Bilingual. Excelled in market penetration and reporting, demonstrating exceptional planning and prioritization skills. Achieved significant improvements in teaching methodologies and bilingual event management, showcasing strong technical review and interpersonal abilities.
Overview
16
16
years of professional experience
Work History
Bilingual Consultant and Auditor
Systemic Bilingual
Maceio
12.2018 - 08.2019
- Consultant - support bilingual schools (Colégio Salesiano São Gonçalo and Espaço da Criança) coordinators and directors with the implementation of the bilingual system
- Interview candidates, order material, organize meetings and bilingual events
- Trainer - initial and continued training to schools’ coordinators, teachers and helpers to work with bilingual methodology and to create a bilingual environment
- Weekly meetings with teachers to review lesson plans
- Auditor - weekly audit the classes, provide feedback to teachers and register the audit through reports to Systemic coordinators team
English Teacher
Instituto da Língua Inglesa
Cuiaba
01.2016 - 05.2017
- Teach English to children, teenagers and adults
Supply Chain Customer Fulfillment Software Subject Matter Expert
IBM
Hortolandia
11.2011 - 12.2015
- Process Owner – responsible for Enterprise ZSeries processes mapping, updates and improvements; responsible for aligning and globalizing the processes followed for North America, Asia and Europe
- Business Controls focal – responsible for monthly and quarterly control tests to assure the orders processed by the team were in compliance with the Sarbanes–Oxley Act;
- Support external audit, providing processes presentation to the Price Waterhouse and Coopers team; providing documentation required of the samples
- Trainer – responsible for training the local team; support the team with the transactions in the daily routine
- Metrics Focal – responsible for the analysis, consolidation and presentation of the results of Software Organization (Distributed and Enterprise) to the executives
- SW Education Focal
Supply Chain Customer Fulfillment Enterprise Software Customer Representative
IBM
Hortolandia
04.2007 - 10.2011
- Zseries Software order management - licensing, billing and invoicing;
- Disputes Resolution;
- Disputes Focal – control disputes volume, distribution to the team members and status to reduce resolution cycle time; represent the team providing disputes status in the weekly call;
- Software All Hands Meeting Focal - member of the Software All Hands Meeting organization team
Supply Chain Customer Fulfillment Distributed Software Customer Management
IBM
Hortolandia
01.2004 - 04.2007
- US and CA customers enrollment, contract registration and updates
Education
Languages -
Universidade Paulista - UNIP
04.2013
Skills
- Reporting writing
- Assessments
- Business presentation
- Technical review
- Market penetration
- Work Planning and Prioritization
Timeline
Bilingual Consultant and Auditor
Systemic Bilingual
12.2018 - 08.2019
English Teacher
Instituto da Língua Inglesa
01.2016 - 05.2017
Supply Chain Customer Fulfillment Software Subject Matter Expert
IBM
11.2011 - 12.2015
Supply Chain Customer Fulfillment Enterprise Software Customer Representative
IBM
04.2007 - 10.2011
Supply Chain Customer Fulfillment Distributed Software Customer Management
IBM
01.2004 - 04.2007
Languages -
Universidade Paulista - UNIP
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