Summary
Overview
Work History
Education
Skills
Accomplishments
Soccer, Basketball and sports.
Additional Information
Languages
Timeline
Generic

Diego Da Cruz

Marília, Sao Paulo

Summary

Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases at Cene Group. Skilled in customer relationship building and sales consultation, I've successfully increased sales revenue through innovative strategies and exceptional service. Expert in negotiating contracts and fostering long-term business relationships, my approach combines interpersonal communication skills with a deep understanding of product sales, in some companies that I passed I broken personal records. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

3
3
years of professional experience

Work History

Sales Representative

Cene Group
03.2023 - 03.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.

Sales Representative

Hospital Emporium Commerce Of Surgical Products
06.2021 - 03.2023
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

Bachelor of Administrative Studies - Marketing

Uninter EAD
Marília, Sao Paulo, Brazil
07.2026

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Product and Service Sales
  • Sales consultation

Accomplishments

  • Grew territory from $600,000 to $1,000,000
  • Best seller award in Brazil in 2019.

Soccer, Basketball and sports.

I love Soccer, since my 6 years old I playing soccer and my dream always was work with soccer. I love Orlando City because is similar with teams in Brazil and a lot of Brazilians Soccer players played at Orlando City like Kaka, Alexandre Pato, Junior Urso, Antonio Carlos and etc. 

Soccer made me a man and soccer shaped my character, made me have discipline and be a better person.

Basketball open in my life with an arrow and won my heart.

Additional Information

Technical Sales Training

Training: Compliance /Code of conduct

Languages

English
Intermediate (B1)
Spanish
Elementary (A2)

Timeline

Sales Representative

Cene Group
03.2023 - 03.2024

Sales Representative

Hospital Emporium Commerce Of Surgical Products
06.2021 - 03.2023

Bachelor of Administrative Studies - Marketing

Uninter EAD
Diego Da Cruz